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Check in and our room were fine. The biggest problems were at the bar and restaurant. At the poolside bar, they never came back asking for refills. Had a hard time getting bar tenders' attention. When we finally asked for refills after waiting for 20 minutes, they gave us bills to be signed before serving us drinks. When they asked us to sign the bill, we said we wouldn't unless they give us the drinks we ordered. This went on for three refills. We finally got fed up and left for the restaurant. We did not have a reservation (just two people) and they simply said ”no seating without a reservation”. The front desk never suggested it nor the restaurant staff checking to see any openings at different time slot. This was our last night of our vacation and we were looking forward to a nice final dinner and drinks. But instead, we had to leave with a bitter taste in our mouth. Very disappointed.

環境優美，服務態度好

This hotel is very close to the airport, the hotel can drop off the airport, charges are required. It's about 1500 francs and it only takes 6 minutes to get to the airport. The hotel has a show for breakfast and dinner, and it is still worth seeing. The French restaurant is pretty good.

The hotel is just across the airport. Cross the airport parking lot and you will be across the road. It is only because the hotel is located on a slope and it is difficult to carry luggage. But it is very convenient if you want to make a turn. The hotel has 4 floors, the elevator only goes to the 3rd floor, and those who have luggage on the 4th floor can only be brought up. The room was clean, spacious and bright.

Starting from the location, the hotel is about 4 kms away from the airport, and you can hear the planes lifting off and landing. However, note that this hotel does not provide a shuttle service, meaning that you need to arrange for your own transportation - even if you arrive at 3 in the morning, and this means either taking a taxi or renting a car (but the second option won't work if you arrive outside of work hours). The taxi will cost about 20000 XPF, during day time and also if you have a large group of people. Not more. I got scammed by a taxi driver on the night I arrived. Lost about 4.5k XPF on that. Great start to the stay. The city, Papeete is reachable by walking about 15 minutes along the coast road, which doesn't always have a great pedestrian walkway. This is also somewhat of an annoyance, where the hotel is of decent make, but the environment doesn't match with that. Next, the hotel staff itself, and the service they provide. It is totally a mixed bag. It horrifies me to say that your experience will be dominated by whom is serving you. Some of the staff are horribly inflexible and utterly arrogant. Others are extremely helpful. And this also applies to the Hilton Moorea, where people won't even rent you a changing room and a towel, even when you have a booked tour with their event providers and the bloody tour starts from the hotel pier. If the hotel wasn't clean, I would have been very disappointed. The beds are okay. Tried some facilities, the swimming pool, three of four restaurants and the Spa, and I have to say that everything is exceedingly expensive, but as a redeeming point, the service at these facilities is also rewarding, though maybe not at the level you would expect at this price class. Overall I consider this place not worthy of being called a five star hotel. Due to my experiences with the staff, I wouldn't even give them a fourth star. The Intercontinental is better altogether.

Was fantastic, very friendly people, but: I was slippered 28th by a waterkey of biff off shower, my neck quite (at least) knitting, was not seriously treated, towels were laid down and I had to pray for ice to cool One of the women gave me ice. Now; 1 week later: can still not use my hand Also: leakage in the village, idem This is not taken seriously, even there is only a towel placed and again appoint: nothing, so you are only dry towels picked up and the weak thrown in them hook Erg jammer, want was verder goed I should have just let a doctor sweep and pay them cats, seeing them backwards. Now: My bikini trousers still hanging, they don't want to send them up even if I pay I was so annoying, for I was still out of bed, though I had the only cracking bed and I didn't sleep 11 nights

About 10 minutes from the pier. There is a supermarket at the intersection. The room has a microwave and refrigerator. There is a swimming pool at the door. There are free-range strolling chickens in the yard.