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We stayed here for two nights and had issues with this place as follows: 1. Arriving at check in an elderly Chinese lady appeared at reception, dialled a number on her phone and pointed to it. I was connected with her son who’s somewhere else and did check in with him by phone….really ?? 2. The first room we were given had no wifi as it was so far away from reception. We asked to be moved, by phone again, and we provided with another room where the wifi worked. 3. The lid on the kettle was broken and fell off when filling. 4. The hot water pressure appears almost non existent and, in the mornings when everyone was showering, there was almost no water coming out of the shower and this morning I got up at 6am to shower early but still almost no pressure and took forever to get hot. 5. The bed was super springy and didn’t feel very much like quality at all. On the upside, there’s plenty of parking as very few people in the motel ( I wonder why ? ) and the motel is close to the Main Street of Fox Glacier. I always review our hotels on our trips and 99% of the time give glowing reviews but this place is having a lend at almost $200 Aud per night. No English speaking, no welcome, no facilities no water pressure and by the looks of it, no guests. You can do much better elsewhere

Great location, very friendly and efficient staff. Very clean and neat. Staff were quick to help us out with some local suggestions where to go and eat and what to see.

The host was welcoming and provided us with helpful information pertaining to local walks, restaurants, etc. The room was of a good size with nice, clean furniture. The King Sized bed was comfortable and there were extra pillows and blankets if needed. A super-efficient heater was a bonus. Plenty of hot water and good pressure. The only (very small) negative was the room slept three people but there was only cutlery for two people - thankfully we didn't have a third person! Excellent covered parking right outside the unit. All in all, we recommend this motel, and would definitely stay here again if in the area. It is just off the main road, so nice and quiet with friendly hosts and easy walking to the local restaurants and the main road for grocery items. (PS - Highly recommend Betsey Jane for dinner - just a few doors down from this motel)

Liked · If the term ”Serentity” ever suited a location, it's the Mount Cook View Motel, the Motel's setting in Fox Glacier is at the base of Mount Cook. The Mount Cook View Motel is a one minute drive from the highway down a Dead End Road, so there is no passing traffic noise. The motel has a ranch/farm like setting in a unique leafy & grassy enviroment that leaves (not meant as a pun) you feeling at one with the environment & nature. The silence is almost deafening as you try & take in all the spectacular surroundings of snow capped peaks, clouds snagged on jagged mountain tops, in a spacious farmland retreat. Anyone trying to escape the hustle & bustle of the city, anyone who wants to write their own Tolstoy ”War & Peace” novel or just wants to escape from the kids for a quite weekend. Well this is the place for that. Fox Glacier town has restaurants, shops & stores, all that one needs for a weekend away with nature. We had a cabin type apartment, seperate bedroom, bathroom, kitchen & backyard patio with views you just have to experience to believe. All that & with parking at the door & an attached laundry next door. SENERITY NOW.

This is a find, had the most friendliest greeting ever, we had a lovely spacious cabin, heating was on when we entered which was nice, it’s in a lovely setting and no noise, the chalet was fully equipped, bed and pillows were so comfy didn’t want to move, our hostess made sure we were ok, and even came and sat with us for a while, her name was Stella, and even came and fussed us when we were leaving. By the way Stella is a loving dog , better than any hotel, definitely recommend the rainforest motel

Very good hahaha

The hotel is opened by the Chinese. The room is large and the parking is convenient. It is very close to the town of Fox and is also close to Lake Mason. Children can play in the yard, it is convenient to drive, and you can watch the stars in the yard at night!

The male receptionist who greeted us was not particularly friendly; and only when we got to our first floor room did we read about a luggage service. The room was tastefully furnished and clean, and other staff we interacted with were friendly. However the biggest issue is that the walls between rooms are are paper thin so we could hear people next door and doors banging. This woke us up early on both nights we stayed. If you stay - bring ear plugs. There was a lounge with a bar - the bar was permanently closed so there was no where to get a hot or cold drink unless you went to a cafe down the road.

I highly recommend staying in Fox Glacier and don't know whether this is your best option. Our room was comfortable and very well located within an easy walk of everything but the overall feel of the hotel is stale and it is understaffed. No one was there when we checked in late afternoon and when she showed up, she did not speak English very well. After 6pm - there is NO ONE to help. We were initially given a handicap access room on the first floor facing the road even though we had walked past multiple open doors of unoccupied rooms and the hotel had a vacancy sign. When I requested a switch, she initially said no but then made it work. It turned out that all she needed to do was merge two twins in one of the many empty rooms.... The parking lot is small and it's hard to maneuver. Breakfast is included but it's very basic. The same desk person was now in the kitchen cooking eggs while her one other colleague was running back and forth trying to refill coffee, clean tables etc....Our last night, a bus arrived in the cramped parking lots and, the next morning, it was so loud very early as they left. There is a large comfy sitting area but why would you need it with the outdoors your objective for coming? :-)

This was a real disappointment on arrival. It certainly didn’t feel 4*. The room was very tired, there was a kitchenette with all the equipment you might need, however, had to wash the cutlery as the knives were dirty. It looked as though there had only been a light cleaning done, but the beds were comfy and the shower was good. The area felt very run down, there was very limited choice of places to eat but we had a couple of really nice meals nearby. If we hadn’t been within a couple of minutes walk for the helicopter trip we’d booked, we wouldn’t have stayed. In fairness, it didn’t help there was torrential rain at the time, which never helps. There was a minute terrace outside, but only about 10feet from the neighbouring property, whose windows looked right into our room. We did ask if there was another room available but were told no, despite the sign outside saying there were vacancies.