Find the Cheap Nijmegen Hotels

This hotel is completely understaffed. It's ran by one front desk person who's never there, and a guy who's not in hotel uniform at night who plays poker with his rowdy friends in the lobby who doesn't want to help with anything. The AC does not work unless the outside temperature is above 18'C (for ”eco” reasons which is just a trick to save money of course). Meanwhile inside it's 25'C and you can not cool the room. There's no water bottles in the room. If you want to buy water, there's a vending machine, but you can't pay with bills or card. You need to pay with coins. If you ask the front desk for coins, he doesn't have coins of course. The cleaners did not clean for 2 days when we stayed for 4 days. So half the time there was no cleaning. Even when we explicitly asked the cleaners and front desk for cleaning and put the door sign up to clean. The gym has no weights, dumb bells, barbell. Just treadmill, bicycle, rowing machine. That would be okay, but it's not even cleaned once during our stay. It looks like this hotel chain is ran with the minimum staff and costs possible to maximize profits. But it's not a great experience. The building is functional and renovated and good though.

The place is nice, staff great. Unfortunately I can not split the stars so please read this. The one star is just and only for the Spa, and it's management. Today I booked a duo scrub to do something nice with my daughter. On the website it is written: Scrub, cream, and head massage for 2 people.50 minutes, 98 euro. This is misleading and totally unfair for the client. We get in and we have 1 masseuse for 2 people.So technically I am paying 49 euro each for 25 (it was 20 at the end) minutes, and not for 50 minutes. Again: THIS is not specified on the website. We are sitting on no bed, just some estethician chairs which put your head lower than your body, totally uncomfortable. Totally low standards. We get scrub on 4 parts of our body: lower legs, front arms, beginning of your back and belly.And we are asked to turn. So only front Then we shower, and with the swimming suits on and with the face towel we get (small) it's totally impossible to get the scrub out. I remove my swimming suit, and I ask for a shower towel, while I am trying butt naked to climb on the chair again. Then comes the cream on the same 4 spots. At my question : why don't we get cream on hands and feet, she says that: The cream makes the feet sliding and the client could fall (!!) And: Masseuse has a phobia touching feet. (Really??? Who hired you?and why don't you do facials then?). Last is the head massage of 5 minutes which it hurts because the amount of oil is non existent. We leave and we paid 98 euro for half a treatment, a partial scrub, a partial cream, dry hands, feet, and lower back, and scrub all over places that I can't name. Masseuse pretends not to see my disappointment or she doesn't care That's a rip off. Nowhere on the website are these things mentioned and we were not informed upfront that the treatment would be only for 4 parts of the body and the masseuse was phobic. I didn't get the choice to stand up and leave, instead of being robbed off I go to complain to reception and the EXCEPTIONAL Lucy (excellent customer care) talks with the spa manager. Obviously the management hired the phobic masseuse so that's the standard. Amateur hour I don't get any excuses, and only 23 euro off the bill. Poor Lucy is left to represent the Sanadome and the shabby operation of a cheap and amateur spa management. She offers me drinks. I appreciate it. I would go back to the hotel and to the thermae, however I won't book a treatment ever again. And so should you do as well! Note for Sanadome management: This kind of service which is obviously incompetently managed from a third part, lowers your standards and your stars. Thank you Lucy, you are really what customer care is about

I stayed at Guesthouse Vertoef on business for 2 nights in June. The location is excellent. I arrived by train into Nijmegen station and the hotel is a very short walk over the road, opposite the station. The sign of the hotel can be clearly seen from the walkway. The place is quirky and immaculately clean and well presented. The corridors are a bit office like and the stairwells are an unfinished concrete render which felt a bit industrial, but my room was large (even though classed as small). It was comfortable and had a dual aspect which was nice. It did however feel a bit as though I was sleeping in an IKEA room display, particularly with the dark grey/black ceiling. The bed was VERY comfortable. There was a bit of noise outside in the early hours but perhaps not surprising considering the city location. The external window blinds also rattle a bit in their tracks but not so as to disturb too much. The only down side to this venue in my opinion is the very early closing time of the reception, and therefore bar/café and lounge area (7pm). This meant that returning to the hotel after dinner or a days work felt a bit daunting as you enter via a secluded black door on the side of the property. Due to (probably) good sound proofing I did not hear anybody else inside the hotel at all on the first night (when I was staying alone, awaiting the arrival of colleagues the following day). This did feel a bit daunting, coupled with the fact that the lights only come on on sensors, so you had to venture inside before seeing much. There also seemed a lack of information about who if anyone you could contact and how if there was a problem (no night porter etc). Breakfast was good and plenty of it. Unlimited buffet style. Good choice, all cold continental offerings. All the hotel staff were very friendly and helpful, if they were there all the time this would be perfect.

The Hotel Van der Valk Nijmegen-Lent is quite simply outstanding! We travelled from Wales, UK, and this is the sixth year that we have stayed at the hotel during the period of the Vierdaagse 4-day Nijmegen Marches (second to third week of July). The hotel offers first class accommodation and service. The restaurant and bar are spacious and comfortable, and offer an excellent service and wide selection of food and drinks throughout the day and evening. Decor throughout is elegant. The hotel is located close to the city and is easily accessible by road and rail. It has a large integral multi-storey car park with free parking, and covered, direct and easy access to the hotel. It lies adjacent to the Nijmegen-Lent railway station, with frequent trains and a four minute journey into the central station and city of Nijmegen. We run out of superlatives in praise of the hotel staff! From Marije the Director and Marijn the Marketing and Communications Manager, to the reception, restaurant, Lola’s Bar and housekeeping staff, who are all just wonderful, courteous, helpful and knowledgeable of the area. Communications throughout the booking, main stay and departure process were efficient and well coordinated. In our experience as international travellers of many years, the staff offer a wonderful, warm and personalised touch to your stay and are a credit to the hotel and the wider Van der Valk group. Very well done Hotel Van der Valk Nijmegen-Lent: 10/10 from us.

Good service, good beds, casual atmosphere. And beautiful room. Excellent breakfast and very friendly staff. The location is perfect, right in the center.. parking garage within crawling distance, moving around all day costs €15. We have nothing negative to say. Top! And don't forget, delicious coffee!

Great location at the river and in the center. Nice river view from small but comfortable rooms. The hotel is a former warehouse with lots of old details that add to the nice atmosphere. The whole building but also the breakfast and level of service represent the love of the host for his guests. Every hotel would wish such a great host.

I spent a Sunday and Monday night there; paid by my host (the university). Great choice on their part. The room was well appointed except for the somewhat small safe which would not accommodate my laptop. That said, the place is quite safe (access to the guest rooms via elevator that requires guest access card), so I just left it in the open. There's a coffee machine in the room and you can get extra capsules from the front-desk if need be. Toilet and shower are separate but, yes, as JapanGirl has mentioned, if you are not alone, you need to feel quite comfortable with your partner ... Wifi is stable and pretty fast, also on the ground floor/brekkie area, tv has some English language channels. Brekkie is fabulous and plenty. The ground floor is separated in about half a dozen areas and you can have brekkie in an ambiance of your choice. I had a colleague over for an hour to discuss one of her projects and ordered a cappuccino for her. When I wanted to pay for it, I was told that was fine. Everyone on the staff is super-nice and helpful. Good vibes. Really quite liked the place.