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Pros 1) Iron and ironing board were provided, which was convenient for getting clothes ready. 2) The small balcony at the back offered a nice spot for some fresh air. 3) A great selection of food was available during Christmas Day dinner, which was already included in the room rate – a lovely bonus! 4) The staff were friendly and accommodating, making our stay more enjoyable. Cons 1) The bathroom switch was faulty, and maintenance took about 10 minutes to attend to the issue. 2) Unfortunately, the switch issue wasn’t fully resolved, and we had to wait for a new plug to be brought in by maintenance. 3) The floor wasn’t cleaned thoroughly – there was still some sand on it when we arrived. 4) The internet was out of service throughout our stay, which meant we couldn’t even watch television in the room. 5) One of the lamps at the room entrance wasn’t working, which made it a bit dim when entering. 6) There were quite a few mosquitoes in the room, which was a bit annoying. 7) The area is still under renovation, so it doesn’t look very appealing for sightseeing at the moment. Overall, while there were a few issues, the friendly staff and Christmas dinner were highlights of the stay. Hopefully, the ongoing renovations will improve the experience in the future. Just a heads up, this resort will soon be managed by the Hilton Group.

wonderful experience ! The grounds, with golf course, huge private beach and a forest reserve all of their own are just amazing! Beautiful two wings of the hotel are tastefully decorated. Fantastic food and beverage selections.friendly staff all around. Managed to do lots of activities like sunrise hike, bird watching, kayaking, buggy ride of golf course etc… really worth it! Very well managed property with caring and respectful staff. Really felt like home away from home in terms of comfort. Anything we wanted was delivered or taken care of without delay. Superb! It was our third time in Shangri la and we hope to return again here and try other properties too!

the only way i could see the picture was by looking in my camera and looking for a photo that i can find on the wall

Recommend

+ like the quietness & peace + has parking, air-con, hot shower + clean toilet, towels + provides toiletries but no toothpaste & toothbrush, kettle, glasses, mugs, packets drinks & bottled drink water, tissues, iron, iron board + high pressure water + near to a road, might easy to get public transport - cleanliness of the floor, pillowcases & furniture need to be upgraded - air-con in the room produces a noisy sound - so so quality of mattress - torn laminated floor maybe needs make over

Fit to price. However a bit disappointed during check in I informed the staff that we request early breakfast at 7.00am (which was serve at 8.00am) but denied our request. However, the check out staff was very nice, she gave us take away coffee and her own bun. Thank you so much to that lady. Recommended to book sea view room.

Nothing much that i can say. my family and I have amazing stay at Borneo Beach Villa karambunai for 3 days 2 night. The villas is clean, the pool is clean and the beach is so beautiful. My family really enjoy with the stay. However the reason i give. 4 star because our villa has some of broken chair at table outside and the door is very hard to open because of rusty. I think maybe the villa itself is too old. Mybe it just our villa not sure with another. It will be nice if they can check regularly maintenance for each villa Some of things need to remind while you in here: 1. Villas doesnt have WIFI. Only have at receptionist, thus if you want to do work while chilling make sure you bring your own wifi. 2. Make sure to buy any groceries that you want before reach to villa because the distant with mart is far away they didnt have their own mart, only restaurant 3. This villa didnt provide any lobby service. But aboVe all that we are really enjoy staying here.

The hotel was the perfect setting for a relaxing getaway. The surroundings were stunning, and we enjoyed our time at the hotel. We were delighted by the large pool facing the beach. We could just walk right to the beach after taking a dip in the pool. The staffs were very pleasant. They were welcoming and accommodating. The housekeeping staff was efficient and attentive. Everyone was caring about our needs to ensure that we were enjoying our stay.