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Pros: 1. Surrounded by caves and birds chipping, this hotel gives a sense of tranquility and escapes from the city noise, yet it is only 10-15mins distance to ipoh city where u can easily access to any food. 2. Rooms are limited so there is not crowded, we enjoy the privacy and the silentness all day long. They play some zen music through public speaker also Rooms for improvement: 1. They provided bicycle but many of them are not well maintained. 2. They provided free breakfast - we stayed 2 nights, first day we had nasi ayam kunyit (spicy chicken rice), it is tasty but quite heavy to eat that early. luckily we able to have western breakfast on second day. i think they should provide options for us ;) oh another thing is, they will knock the door to inform ”breakfast is here” at 8am, so do expect this free alarm clock also Overall, it is still recommend to come here for a short getaway.

Very strategic place!

The overall feeling is average, the price/performance ratio is a bit low. The room is very small, and two people can't stand at the same time when the suitcase is placed. The shower water is very small! When I went out, I asked the front desk to help clean up, but when I came back, I found that nothing had been done.

(CNY stay with my 7mo baby) I'm sorry, but I originally intended to complain about the long queue for breakfast. However, I changed my mind after observing how friendly the waitresses were, even though they were very busy. Unfortunately, one disappointing encounter with the room service staff made me leave a negative review. When I called the room service and asked for help in freezing my ice pack so that I could store my breastmilk in the car when I travel back home, the staff member told me that there was a chiller in the room. I explained that the chiller couldn't freeze the ice pack, so I needed the hotel's assistance. To my surprise, the staff member asked me to pack the ice pack nicely and bring it down to reception. It was already 10:30 pm, and I was in my pajamas with my 7-month-old baby. I had to wake her up and carry the ice pack all the way down to reception. In addition to this negative experience, I also had to queue for breakfast with my baby on both days. I thought that they should open a hall if there weren't enough tables for the guests, but the waitresses were still friendly and welcoming, even though they didn't have a baby chair for the first 10 minutes. Despite this, I never thought of leaving a bad review. I was disappointed and saddened when I had to walk all the way down to reception at night with a baby, and I don't think that guests should have to do that.

Review: Tower Regency Hotel Good: The hotel was quite central and near Ipoh Parade (a large shopping mall). There were plenty of F&B options within walking distance too. The hotel receptionist suggested that we checked out the food trucks at Dataran Ipoh (about 5-8 min walk from our hotel). The food trucks serve local cuisine and has a nice street-food vibe and ambience. The buffet breakfast was not much, but it had some delicious food. Can be improved: There was no hotel porter to help with our luggage when we arrived. Apparently the hotel’s one and only porter had stepped out for a break. We had to carry our luggage from the car to the hotel lobby and then to our rooms ourselves. There’s no valet to park our car either. It’s an old hotel which may have its charms (reminds me of the 70s Malay movies I’ve watched), but it’s certainly due for a makeover. There were stains on the carpet and the walls needed a fresh coat of paint. The spray hose in our toilet leaked when we turned the tap on. We didn’t realise it at first, and it wet the floor. There was no iron and ironing board in our room, but there was one in the hall for common use. However, the iron’s markings were not visible anymore. We almost burnt our scarves while ironing because it was too hot. The bathroom towels were too thin on day 1, but they were thicker on the next day. There were no face towels or bedroom slippers either.

Friendly receptionist, clean room, comfortable bed, free parking inside and plenty of eateries surrounding this hotel.