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My partner and I just had three nights in a Palm Villa at Gayana Marine Resort! What a place to stay…. Simply amazing! Right from the start everything was perfect. We arrived at the ferry and the staff were really helpful. The ferry left on time and took less than 30 mins. On arrival we had cold towels and a drink. Everything was fully explained by the staff and we were taken to our room about 30 minutes early. The Palm Villa was gorgeous!!! If you can spend a little more and have this room it’s worth it!! I was speechless when I walked in. Super clean and tidy! The online photos do not do this resort justice!! We ate at the Macac Restaurant. There was lots to choose from on the menu and everything tasted fresh and delicious. Breakfast is included and everything was made fresh to order. There was also a buffet which had pastries, fruit, cereal and lots more! We made use of the water sports which are also included. We used the kayaks and paddle boards. Lots available and you just turn up and ask, no need to book! Every single member of staff was lovely!! Everyone greets you, is very polite and they can’t do enough to help. Their English was impressive! We had only booked two nights but loved it so much we extended our stay!!! I highly recommend this place and hope the management see this review to pass on to staff. Thank you. Tasha & Chris.

First & foremost, biggest compliments to the housekeeping team! We arrived in our villa around 2pm, went out around 4, and only returned at night after dinner to find: a mosquito coiled lit outside our door, bed has been made, coffee cups washed, rubbish bin cleared, how thoughtful! The sight of the sea from the resort was superb, enhanced by the good weather. The welcome drink of calamansi juice with plum, aka Kitchai Ping as it’s known locally, was as good as my mom’s. We initially intended to have the weekend hi-tea, but apparently it had to be pre-booked at least a day before. Thanks to that we got to enjoy happy hour instead, before having the weekend BBQ dinner that we managed to book a slot upon arrival. Bartender gave us extra kicks in our cocktails, thank you for taking our relaxation up a notch! However we seemed to be unlucky with food serving. We booked for dinner at 6 but our happy hour session somehow made some miscommunications and delay. Food was good and a plenty, though we did notice satays were missing, but we were well fed. Breakfast order was also somewhat mixed up, kitchen must be overwhelmed with many guests, but we got what we wanted in the end. Overall we are happy with our stay. We didn’t manage to explore the trails, perhaps we may return for a day trip in the future, and have that weekend hi-tea we missed.

The resort is beautifully located. You get there only by the hotels boat service that charges around 30€ per person for every round trip (5-10min one way). That boat only departs/arrives every 2 hours. There is a beautiful reef in front of the hotel however the waters in front of the hotel as well as at the private beach are full of plastics and I’ve never seen anyone collecting some. This place could be much more beautiful without that. Food was very basic at a rather high price. If you compare it to KK restaurants the prices are ridiculous. But because of the boat service’s price you don’t really have the choice to go to the city to get good and reliable food. All staff were really nice eventhough not always well trained. Overall we had an average stay. Nothing extraordinarily positive but not too bad on the other hand. Therefore the prices for everything from accommodation to food to activities (almost everything charges extra) has been way too high in our opinion.

The location was great and the staff super friendly. A part of the beach was reserved for hotel guests and was not overcrowded. The team was trying its best to pick up all plastic in the morning from the beach but unfortunately during the day more was coming. People should take more care themselves. You can go snorkeling at the beach but to arrive the corals you need to wait for the tide and have to be a good swimmer. Then it’s beautiful out there. The breakfast was great and a good combination between buffet and menu. Overall we can recommend it for 2 nights. Don’t forget your mosquito repellent and bites relief. We saw several Gerrys;) - beautiful creatures.

The rooms are definitely not comparable to those in the main city, but you can see that the hotel has tried its best to provide facilities. First of all, the celcom network is OK, but the hotlink is basically unusable. Secondly, the hotel's wifi, which only covers the lobby, is not very powerful. The hotel even provides mahjong, projection and chess for guests to kill time on the island. Breakfast and dinner are both buffets, which are enough to eat. There will be many guests on the island during the day, which is quite noisy, but the service staff are nice.

I have never stayed as good as 5 stars hotel such this Hyatt Regency in KK. Starting from reception, buttler, and front desk- all are so good in order. The receptionist who check me in was very helpful. The room perfect. Hot water is good, room is very spacefull and stunning. The decorations are just perfect, migh be Merry Chritsmas is coming. Just next time, maybe i will stay sea view. Better as have great view of KK ocean view.

So far, for my one night stay, every aspect was excellent. The location of the hotel was strategic as I could go downstairs and roamed the mall, its also walking distance to Gaya Street. I was assigned to room 732. The furniture inside the room was functioning aside from the loud noise coming from the mini fridge, as I am a light sleeper, that bothers me a bit. The service is top notch, all the staff were friendly and accommodating to my needs. The breakfast was 5/5, they offer loads of variety 👍🏻. The only downside is that you need to wait awhile for the aircond to fully cool the room, around 15-20 minutes, I think they use central aircond from the lobby, but I'm not sure.

The first thing to say is that it is not a hotel. They are small apartments in a huge building. The building is well located, it has a very good pool. The guy who greets you is very nice and kind, but you have to know that there is not always a reception, this guy is there at a certain time but then he leaves and no one else comes. The apartment is nice, it has a good view, it is spacious. Things that the owner should keep in mind to improve the stay of his guests: the mattress and pillows are very bad, the mattress is hard, it is not comfortable at all. The shower needs to be fixed, it leaks water everywhere, splashes, wets the entire bathroom. Cleanliness should improve. It is clean in general, but not thoroughly. And you should wait for your guests with 2 bottles of water because we arrived and we didn't have even a bit of water to refresh ourselves from the trip. The apartment has potential. We have to improve.

Good service offer over WhatsApp, swiftly response to answer my queries. Providing clear guide on how to do self check in, and returning keys. The room is clean and well maintained, spacious. The only suggestion is why not providing WIFI, and the toilet ventilation can be improved, have no idea after toilet flushing, the sting smell stay. Overall is good, especially good guidance and response. Ty!

The room is beautiful and clean. It's just noisy at night like in front of the road. So listen to the sound of cars passing by. Others are ok