The hotel facilities are relatively old, the furniture in the room is too dark, it's frightening, and it's depressing to walk into the room. The location of the hotel is relatively remote, 5 kilometers away from the shopping mall, which is inconvenient.
Good side:
1) Strategic location for food and meeting customers near Bukit Mertajam.
2) Price lower than Citadines (same building)
3) Got washing machine.
Neutral side: Self check in
Bad side:
1) Found fire ants (got bitten and caused bad inflammation) every days.
2) Reported the fire ants but nothing was don't for 2 days (stayed 5D4N) till I ask for solution.
3) Service is bad, didn't even apologise after I tell them the problem and also reminded them that they didn't 'courtesily apologise'.
4) The gym is just an old gym rack which is spoilt and few treadmill.
Conclusion, won't go again unless they change their behaviour.
Good stay. The money you pay is worth. Very friendly reception. Hv coway machine on each floor. The place is easy to find and surrounded by restaurants.
55 reviews
3.9/5
Price from
IDR 313,094
per night
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First time lodged in the hotel. Surprised that the room is not small compared to other budget hotel at the similar price. Room was big, clean and staff was friendly. Aircond is of bigger size and works perfectly for me. Excellence budget hotel for business travellers that aim for clean, cheap, friendly and nice location!
Convenient to get food with food court and many restaurants nearby.
Customer service was terrible. Guest's flight was cancelled by airline due to bad weather, but room rate was charged to credit card even the proof from airline has been given and informed to hotel before check-in date. The charging happened few days after the cancellation. Walked-in to the hotel wanted to discuss about the issue but the front counter staff kept me waiting for half an hour without able to meet with the management staff in the end. I was asked to Whatsapp to the management staff but no proper reply was received as well. Calls and negotiations made with both Trip.com and hotel side but end up with the disappointing answer of ”we can't do anything”. A very very bad experience indeed.
We were greeted by friendly and professional front desk staff on the first day. Our toilet shower head was already broken when we checked in however technician came over real fast to fix it. Room was spacious enough for 2 of us. Amenities were sufficient. Mattress was medium range. Toilet was clean and no smell with good ventilation.
It was abit difficult for check in guest to contact front desk because they didn’t place any phone over each floor that will connect directly to lobby/operator.
Even better if they could provide bottle water instead of asking us to get filter water on one of the share tab.
Overall it was a good stay and will visit again next round.
Nice and clean hotel ! Recommend to stay ! The cleanliness of the entire property was impeccable, from the rooms to the common areas. It’s clear that the hotel takes great pride in maintaining a spotless and welcoming environment, which made my stay all the more comfortable. I truly appreciated the attention to detail and the high standards of hygiene. Thank you for providing such a clean and pleasant place to stay!”
The whole is clean and the waiter is friendly. But the toilet is not separated from wet and dry, and some rooms are allowed to smoke, so there is some smoke. There is a food court nearby, and there is a stall of chicken rice that is delicious.
Just nice,small room but the interior design, cleanliness, tidiness is good. Location is easy to find, near to main road. Strategic, ang provide for free parking too.
You will be surprised with the deco in the villa. A lot of plant and nice deco in the villa itself just like enter a theme hotel. Room is clean and nice for the short trip in BM. A villa that worth to try which you will want to extend your stay here
Very Good
21 reviews
4.2/5
Price from
IDR 252,712
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
- Price (3.5/5): Value for money and worth it for couples, a bit pricey for a solo traveller. - Room (4.5/5): Comfortable bed, quiet, I slept and rested really well, lovely view, table, chair, good air conditioning, (there was a red floor stain under the chair which irked me a bit, so i covered it with a towel). Otherwise the room was well renovated. Many lights from bright to dim. The whole place is uniquely designed. - Shower (4.5/5): Clean, good pressure, hot water, comfortable. Shower was leaking a bit even after turning it off. - Wifi (3/5): Good on check in, didn't work the next morning. -Location (3.5/5): 7-15 min drive from St Anne Minor Basilica and Bukit Mertajam Park depending on traffic. You will need a car to move around. Not walkable to old town or new town/nearest cinema (Get a Grab if you are car-less). - Free car park (should be sufficient - at least 8 available in front of the hotel and many more near the restaurant opposite). - The small two way road this hotel is along is always jammed , even after peak hours as it links to Kulim or another town I believe (correct me if I'm wrong), so it was a little annoying to cross the road as drivers don't really give way.
GGuest UserThe hotel is very clean and the service is also very good. The fan is broken. We checked in very late and we probably didn't have to rush to replace it. In summary, it is very good, comfortable and clean. I will come again next time.
RrciipeterIt is a 20-minute walk from Bukit Mertajam train station. The apartment suite is very clean. You can join WeChat and get a password to enter. WeChat replies very quickly. It's a 15-minute walk from Bo Kung Temple + market, convenient for eating, and SKF is next door.
Stay one day and stay another day. FOR eat eat eat
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When it comes to business trips, choosing a hotel with convenient transportation links is important to many guests.
Citadines Prai Penangand Iconic Hotel Penang
have convenient transportation links and inexpensive prices. Consider staying at one of these hotels during your trip.
What popular hotels have non-smoking rooms in Bukit Mertajam?
What are the most popular hotels in Bukit Mertajam?
Whether you're travelling for business or going on holiday, there are many popular hotels to choose from in Bukit Mertajam.
Mode Inn Icon City, Vince Villa and My Hotel Bukit Mertajam
are all popular hotels to stay at.
What are some popular discounted hotels in Bukit Mertajam?
There are many popular hotels in Bukit Mertajam. You can find information on discounts and deals here: Trip.com Deals and Promo Codes.
In Bukit Mertajam, which popular hotels have gyms?