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The place is quite run-down for the price they charged. The room was spacious but not really well maintained. There's only one viewable tv channel. The bathroom condition was sad. The wifi was almost non-existence. You can only receive wifi signal at the lobby!

I was not placing too high a hope after reading the reviews online. But when I stayed there for 3 nights, I realized my fears was unfounded. Celcom reception was good even in the room. I can even have my zoom meeting and remote access my office comp with almost no lag. Wifi at the lobby is good as well for teams . All the staff are friendly and accommodative. Even the enquiry staff replies email fast after my barrage of questions as it is my first time to Malaysia after the pandemic. The rooms are very clean. Never stepped on a cleaner floor before even in 5 star hotel. The resort gives a very nature vibe good for a break from modern life. A lot of natural elements. The pool is great to spend the day. Food nothing to scream about given it is a 3 star hotel. But is good for a decent meal. Overall is a place I can go back and spend some time unwinding and bond with family.

Excellent location. Just a short distance exiting the Karak Highway at the East Bentong exit. The resort is 10 minutes away from town. It's so convenient to shop or go out for meals. Cosy Balinese style rooms, wood panels, walls and doors. The rooms are fully air-conditioned. There's ample parking lots inside. Receptionist is available 24 hours. Sadly missing, no swimming pool, and the restaurant is closed since the Covid pandemic. But since it's just 10 minutes away from town where there's plenty of good restaurants, it's no issue at all. Bottled water and coffee is free and there's a kettle, so there's always the option of cooking instant noodles or other fast cooked meals using boiled water, if you do not wish to go out in the middle of the night. Free WiFi is available but the signal is not strong if your room is further away from the reception area. If you have a Malaysian SIM card, reception is 4G anytime.

Very comfortable

The price is ok but the place is abit secluded and run down. Place is stuffy

Comfortable environment

The view is spectacular.. I didn't expect this hotel would be this memorable for my stay.. Room is ok, breakfast was ok not so tasty, facilities very good, swimming pool is big and the view while swimming is so breathtaking.. They also have walking distance cafe and steamboat nearby the hotel.. You won't regret if you planning to stay here.. Only a few weakness hotel management need to improve 1. Cleanliness of the cup, the housekeeping did not wash the cup 2. Certain room lamp is broken and make the room darker at night 3. No dustbin in toilet while other room have 4. NO FRIDGE.. Its so sab because it's basic requirement.. I bring a lot of drinks but all i need to throw away because basi. All my picnic food also basi 5. Aircon in certain room not so cold 6. TV got a lot of issues base on the room, no channel, tv red colour, tv freeze every 2 min. I book room NO 2993-2995 and room 2995 almost perfect without any weakness except the glass is dirty and oily the housekeeping is not washing it.. Other room got the above issue i stated Overall for relaxing is highly recommended.. Of u want good room, this hotel is not for u But the view from top only cherengin hills have it! You won't get it in any hotel

Booking under bed type does not match. Disappointed with the hotel. Swimming pool area too dark during at night. Can’t swim at all. Danger. Outside landscape is good.