Find the Cheap Cuajimalpa Hotels

Environment: The ventilation is average, there are no windows that can be opened, so you have to tell the front desk to choose a room next to the road, otherwise it will be very noisy Service: friendly staff Hygiene: very good, the hotel is very new Facilities: relatively complete, breakfast is also very good

Unfortunatelly,although in a great location, hotel Administration clearly has a problem. We are Hyatt members and this experience has not been pleasant for what is paid. Restaurant service any time after breakfast is terrible..food bad old refrigerated tast and bar service poor, not attentive to the public, doesnt know how to serve great or anything.. We have not been the only onces complaining today.. lack of experience and training of the personnel is clear as they dont know how to serve and anticipate themselves to the service. Again, food is real bad. People have come and left today because they were not being attended and no interest seems to come from the people on duty. We reserved a different room on the web because our bed was real bad. We are suppose to get the check in today to a better room and room is not available yest, its after 3 pm. Anyway, I think this is our last time staying here, sorry to say and I have to share to make you head Management know that your service here should be expected to be 100 times better than it is...food here in Mexico is amazing, who is in your kitchen? Why are you not traning your people?

A very good location in Santa Fe, you have everything close by. Expect a 1 hour drive to Airport MEX due to traffic. How lovely to stay in a good size room, comfy bed with good pillows. Coffee/tea, water, iron/board, safe, fridge. Telly, stable wifi and aircon. Huge bathroom, plenty of hot water, fluffy towels. Best of all, peace and quiet. Rooms cleaned everyday. Breakfast and other meals served in the ground floor restaurant, good selection of hot and cold items, coffee very good. Tried quite a lot of food here, all tasty and fresh. Premises were kept clean and I only met friendly and hospitable people in this hotel. Highly recommended. Unfortunately I contracted covid during my stay and needed to be hospitalized. Not only did the hotel help me to contact doctors, test etc. They even kept my luggage and welcomed me back, helped me yet again with medicine, doctor etc. They went out of their way and did MUCH more than you could expect. I am immencely thankful for their kindness, their help and genuine hospitality. I thank everyone from the bottom of my heart, you did an extraordinary job which I will never forget. #HEART#

On my 2nd Business visit to Santa Fe, Mexico; I decided to spend 12 nights at The City Express Suites and believe me the experience was surreal. The price of the room was literally half that of more renowned hotels in the vicinity and all rooms at the City Express Suites come with a full fledged kitchen including a refrigerator, blender, cutlery, utensils, induction etc. I had a room that was HUGE. I loved my stay at this Marriott's property. This is a no frill hotel with almost the same breakfast everyday and no fancy reception but the people are nice and adorn a smile. I was a bit wary after booking coz the ratings on TripAdvisor were quite low but I decided to give it a shot and I did not regret it one bit. Kudos to all who make this a nice place to stay. It's a cool 10 mins walk to the famous Centro mall where there is no dearth of eating options. Give it a try!

The room is relatively new and spacious. The bathroom is relatively simple and the towels are of poor quality. The most unacceptable thing is the pillow. I have never slept in something so uncomfortable! The service staff are very nice and enthusiastic. The breakfast included in the hotel is basically nothing except fruit and cheese. You still need to buy eggs and toast yourself. I booked it purely for a business trip and the price was acceptable during the exhibition.

I think the cost performance is quite high considering the accommodation costs. The view from the room was also outstanding. The shower comes out well and is comfortable. Only the refrigerator didn't work. There was a shopping mall nearby, so it was easy to access. The surrounding area also seems to be safe.

The equipment in the room is quite complete, there are refrigerators, washing machines, etc. The two days I went to the house was very cheap, less than 300 RMB, and breakfast was charged. There are large supermarkets around, and there are many places to eat. High cost performance

You can tell there is something about the way the property is managed when several things go wrong. Let me start by the good: Maybel Gonzalez tried everything within her power to avoid a total disappointment; nevertheless, travelers should be aware of the experience and hopefully upper management will take notice. Now the things that need attention: -Sent a message via the BonVoy app, it went unanswered until I requested a reply the following day. -Upon checking I noticed the floor in my assigned room had not been swept for a long time. They sent a very polite housekeeper who cleaned it and apologized profusely stating that was unacceptable. -Handheld shower could not be turned on, they fixed it. Also overhead shower sprayed water all over, this is a sign of not cleaning the shower head, it was fixed. -Air conditioning did not cool. They fixed it. Several reviews have the same issue reported. -The worst - the water pipes had air and banged all night. This was not fixed and even when the lent me a second room to sleep in, the noise was present. Had three sleepless nights. This is really a big problem. I was on the 12th floor. There are several choices in the Santa Fe area...I suggest looking for an alternative, I will.

The hotel environment is good and the entrance hall is very imposing. There is a normal temperature swimming pool and gym. The room is very clean and free WF is available. It is very convenient to buy things in the supermarket downstairs.