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I travelled to Mauritius for business in both Feb and March 2020, staying at Villa Anakao for 5 nights and 3 nights respectively. This is an excellent option if you are looking for a quiet, laid back retreat away from the flashy resorts and built-up areas such as Port Louis. As mentioned in previous reviews, staff are really friendly and go out of their way to make your stay an enjoyable one. The food is excellent, home-cooked Mauritian dishes each night served outside in a covered eating area by the pool. Breakfast is also good, with eggs cooked to order and fresh fruit. The rooms are spacious, spotlessly clean, tastefully decorated and have everything you need for a pleasant stay. As a business traveller I was away for most of the day but it was great to come back in the evening, sit on the verandah with a couple of beers and enjoy a traditional Mauritian dinner each night. For those on holiday, the pool area is simple but clean and well-maintained, and there is a beach a couple of minutes’ walk away. Just to note, I would highly recommend hiring a car if staying here - there aren’t really any shops or restaurants within walking distance and although public buses are frequent, you will have a lot more freedom with a car. Driving in Mauritius is easy, hiring a car is inexpensive and there is secure parking on the premises.

My reviews are usually very appreciative, however this one won’t for we have been completely disappointed and scammed. We chose this hotel to celebrate our wedding at its esplanade given the beautiful view. We started fully detailed written communication with the hotel management in April 2024 and had multiple meetings with the GM, based on which he made us a written proposal and breakdown of costs, to which we budgeted for. Everything was confirmed and we started doing the necessary payments. 3 days before our wedding, we requested to have a meeting with the GM, with whom we liaised for the whole, to go through the final items and ensure everything is in order. Unfortunately, he informed us that he wouldn’t be available and to meet Ashvin the F&B Manager instead. Upon meeting Ashvin, the first thing he told us is that we should be quick because he doesn’t have much time. We requested for a meeting, it is the duty of the person attending to make his time available and not tell us to be quick. Furthermore, as we started going through the details, Ashvin stops us and say that he was never informed that there would have been a wedding ceremony and that he was only aware of a reception. He kept insisting that we didn’t mention this in our written communications. When we showed him otherwise, he’d then say that it’s only 2 months that he joined and it was somebody else using his email before. A lame excuse for someone who didn’t do his homework before a meeting. After the meeting, we called the GM who told us not to worry, that everything will be taken care of. To our surprise, the GM contacts my wife 2 days prior to our wedding to inform that we will need to incur additional costs because he got confused before. We were shocked for we didn’t budget this additional amount, especially 2 days prior to our wedding. Fortunately, we received help from our family to incur these costs. Again, to our surprise, the GM contacts my wife 1 day prior to our wedding to inform that we again need to incur larger additional costs, because even though his proposal clearly mentioned that cocktails and snacks are included, he was now saying that they wouldn’t be, again because he was confused, that he wasn’t very present at his job and all sorts of unprofessional excuses. To me it seems that the GM, boasting 35 years of experience in the field, is rather a professional conman than a professional in the hotel industry. He waited until only a few days before our wedding to trap us in a fait accompli and force us to pay additional costs. On the wedding day, my esteemed family checks in. They were greeted by an arrogant lady who spoke to them as if they were criminals checking in into prison. Even though we were told by email that all guests would get early check in, only a few rooms were available for early check in. When we arrived in the morning, we were told that our honeymoon suit was being decorated and it was mentioned by email that we would receiv

I don't recommend the hotel, the swimming pools both are dirty lots of insects in the water, the jacuzzi cold water n dirty too. One can hear lots of noises at night if you are lucky you won't get those rooms it looks like mauritians who get those noisy room as at night you can hear the noise of air con or pump water machine. If you take some dried grapes after breakfast to eat in the terrace you will be told not to take where as I have seen other guests took plate of food. They don't give tea or coffee in the bedrooms but just kettle n cups. The only good thing is the room is clean but they won't clean it everyday. They put very few food for breakfast one can count 15 pieces on the plate and when finished they will replenished it. I didn't feel comfortable during my stay as while I eat my breakfast I can feel them monitoring me. The pictures of the pools have deceived me and my family. More customer service are needed in this place too. The only person who helped me was sanjeev for lifting my luggage when I came to the rooms. I did ask if they serve food at night they said no but I saw guests eating at night and every night I have to take my parents to eat in restaurants which is far from the beach. They do give shuttle car but on some hours and I had to take taxi sometimes.

I booked room for 2 adults and 1 kid 10 years old and right from day 1 hotel staff said kid can not stay in superior room.i was given room saying I will be told if any extra payment is required but no one told anything untill chkout when I was asked to pay MUR 3000 extra for kid stay while I did not ask for extra bed or brkfast for kid bcoz as per booking voucher same was not applicable.when I refused to make extra payment I was threatened of police action as if I am a thief.this is not the way customer should b treated.also seems there was communication gap on part of trip.com to pass on booking requirements.

Very conveniently located as it's adjoining to a big mall where one has everything. The staff are nice too, breakfast ok. But the room quality not good, interior not spacious and uneasy to place one‘s belonging. Bed comfy and TV didn't work. Price is great.