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We are very used to stay in Hyatt Regency but this Hyatt was absolutely below my expectations. I would rate this as a 4 star hotel. 1. Our room was so far away and the flow did not make sense. We stayed in room 016 and 019. To the reception/reception it takes 5 minutes, 1 stair up and to the beach 10 minutes walk. Also the lift did not work even asking several times. rooms looked good, and clean. 2. You need to pay additional 20 euro for room service ?!?!? 3. For kids there is NOTHING extra. no toys, no kids club 4. 35 euro rent for the surf board. crazy 5. you need to get your towels with a card and return to get the towel card back. REALLY????? 6. no bath 7. food is ok. nothing special 8. coffee at breakfast is horrific 9. you need to get your own water at breakfast. Nothing served on the table even no glasses on the table. 10. staff; some are SUPER nice. some are totally not engaged. 11. the Pool is SUPER slippery. in the US they would have been suited. People really fall hard, sitting ate the pool for 2 hours at least 5 persons slipt. The tiles are so slippery how can they make this in a pool? It's mind blowing. So dangerous. I would not recommend this hotel for the price we have paid.

Great location, great breakfast, great value for money.

A beautiful hotel and place. Beautiful, soulful, very delicious breakfasts. From the downsides: difficulties with places to swim

The hotel is beautiful in one word! The unique advantage is that the photos are very good, the room is more spacious than expected, and the stay is also very comfortable. What is more disappointing is that I communicated with the hotel by email many times in advance, and I needed to pick up the airport, but the car sent by the hotel did not come for some reason. I stood in the open air at the airport exit and called many times to communicate. They told me that they were on the way. I had no choice but to wait there for 45 minutes in total. In the end, they said that the car could not come and called a taxi for me. It really left me speechless. . It feels like I have come to the town of Perast to stay after a lot of hardships, but as soon as I arrived, I was attracted by the scenery and atmosphere and I had no temper. Apart from the failure of the inexplicable problem of the pick-up car, the service attitude of the hotel staff is still very good. The hotel breakfast is also very satisfactory. The cherries are delicious, and there is a freshly made menu. The main meal is also delicious. The open-air square restaurant has live music and the atmosphere is also very good. I stayed for three days and did not look for a roadside boat. I directly booked a boat that cooperated with the hotel and chartered a boat to go out to sea. The experience was very good. The hotel swimming pool is small but exquisite, and the children like it very much. The armband we brought with us was broken, so when we told the swimming pool staff, he helped find other children's armbands to lend us. Overall, I was very satisfied with it and the advantages outweighed the disadvantages.