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When I made a reservation, I wrote that I would like to tell you if I have allergies, so I was inquiring from the ”inquiry” on the homepage, but there was no reply until check-in. I already felt uneasy here. Check-in was splendidly skipped and waited for more than 20 minutes. It was not responded for a while even if it was told. At last, a male staff appeared and the procedure began, but the allergy was not understood. Allergy is related to the life and death of a person, and even if you tell me that you want to respond properly, you will not be able to confirm the contents of the allergy by laughing and saying ”sorry, sorry” I was. When you check in, you can have a hot spring manju in a lounge where only the guests enter. However, there is already no at check-in. When I asked if it was in the staff, I was told to ”prepare immediately”, but no replenishment was made. I couldn't. The staff seem to be a hotel that is characterized by busy running around in front of the guests, but it is not necessary. I entered the room and tried to call the front desk by phone, but it was not connected. The line of the inner line telephone is out. What do you do in emergency? When I talked to the man at the front desk about allergies, I replied, ”it's good to pull out 〇〇?” I didn't think it was a very gentleman's response at the front desk. The man at this front desk did not accurately grasp the information of the allergy that you have already told. And dinner. When guided to the seat, there was no confirmation of allergy. When I was waiting for 30 minutes in the seat, the next 々 and the meal with allergy were carried. Even if I explained that there was something impossible, I was carried again. The next morning breakfast asked me to teach you a dish containing allergens, but finally I didn't tell you anything. Allergy is death-driven, and it must be treated carefully. That's the state. There was no sharing of information. What if I die in my mouth without notice? If I can't cope with allergies, if I can't cope from the beginning, the guests can cope with it. The facilities were good, but the software part was the worst hotel at all.