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The word that kept occurring to me about this hotel is ”adequate”. By that I mean that it provided us with what we wanted but without any flair at all. The reception staff were polite but distant and the hotel was clean and functional but somewhat dated. Our room was perfect, with a balcony and side sea view, and the staff at breakfast were wonderful, probably the best asset of the hotel. However, the dinner menu at the restaurant was limited and not very adventurous. We ate there just once. I had two experiences that disappointed and set the tone for our stay. On the night we arrived, after a somewhat unappetising meal, I ordered a beer at the bar and was told to sit and it would be brought to me. When the waiter came, I gave him €10 and waited for him to return with some change. He never arrived. A very expensive beer. Needless to say, I never went to the bar again. Later in the stay, we decided we would like to have a swim in the rooftop pool. We were informed that there was a €5 charge to hire a towel. This may be common practice in Italy, but I have never found it to be the case in any other hotel I have ever stayed in. I declined, bought a cheap towel in a nearby shop and enjoyed my swim. It may be common practice in Italy to charge for access to the beach, but I had hoped there might be a reduction or some other concession for hotel guests. Again, another facility we never tried, preferring instead to visit beaches with no charge. Overall, as already mentioned, I found the hotel to be adequate, without being wonderful. I'm not sure it deserves all 4 of its stars.

Beautiful interior and position on the beach spoiled by a culture of not making visitors welcome.. Whilst on a one to one basis staff were friendly and attentive it always seemed that the management internal rules put strict limits on this. At times it seemed that if you wanted anything out of the ordinary they could not help.. I also found it bizarre that there was no literature in the room to explain the basics, time of meals how aircon or tv worked , telephone numbers for room service etc - and most worrying - where the hell the fire escapes were ! We even had to ask reception for their number to then ask reception for the room service number - not exactly 4star hotel treatment

A three-star hotel in the centre of Lavagna and near the sea, in a very comfortable location. Very clean, comfortable, quiet, comfortable rooms and beds. Most friendly and available staff. The very remarkable breakfast: a wide selection of very good cakes and sweets made at home with particular attention to ingredients, all of the territory, yoghurt is artificial and fresh fruit is also offered, That is a start of the day at the top!