Find the Cheap Santa Flavia Hotels

I wasn't going to write a review about this hotel as I was so disappointed with our stay but having just come back from an amazing holiday in Crete I decided that this hotel needed a fair and honest review. The check in process is very efficient and quick. It seems that they have that down to a fine art. There after there is no guest services as the desk staff are very unhelpful if you go with a problem or concern. The hotel is very clean although tired but one can't fault their hygiene standards. This hotel has so much potential and it is clear that the staff aren't happy as it shows in their awful, rude, disinterested attitude. However housekeeping on the other hand can't do enough and are polite and smiling people. We booked a prestige sea view room. They claim they gave us one but I would not call it that at all. We instead got a side view room and if you walked to the end of the balcony you could see the sea. Why advertise that the hotel has more sea view rooms that it does? Rather call it what it is... a partial/side sea view with limited views! The food is much to be desired overall. It is a poor breakfast. The scrambled eggs are watery and bacon under cooked. The salads are mostly served with limp lettuce and there is a lot of repetition in the meals served. I am not a fan of the canteen type buffet area as it lacks character and no view. We tried Cava once and that wasn't much better - they are understaffed and the food was tasteless. Despite the hotel having amazing views and lovely pools there are a few things that need to be addressed: Sunbeds - there are clearly not enough...don't bother on the weekend as they let local residents and D Club members in so you have no chance. It is chaos if the hotel is full and during the week guests book them before breakfast. We were shocked that as paying guests of the hotel, the D Club/local day visitors got preferential treatment. A simple solution would be getting more surely? Small children - since when is it acceptable to allow children to swim in dirty nappies? We saw this on a number of occasions and I was horrified. This was not an isolated family or time either. Overall it was a stay that won't be repeated.

The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.

Hotel in a position outside the city center where there is a ZTL, convenient for those traveling by car. Equipped with several services, the swimming pool on the 14th floor and the adjoining restaurant are beautiful. Breakfast plentiful and of excellent quality, wide choice of sweet and savory. Furnishings of the rooms a bit dated to be modernized, excellent cleaning service, gym, bar, car park and large open spaces.