Find the Cheap San Cassiano Hotels

First some context: I have been fortunate enough to be able to stay at some of the finest properties around the world so I compare La Majun to these properties(Ritz Carlton, Four Seasons, The Savoy, Claridges, etc). I started to plan this vacation back in 2019 for a 2020 visi5. After much research, our family settled on La Majun. Natalie and Maura were always very responsive to my many emails. The trip was Covid delayed until this week. I base my ratings on 5 categories(scale of 1-5, 5 being the top): Cleanliness, accuracy of website, responsiveness of communication, dining experience and overall guest interaction: Cleanliness: 5 The rooms were cleaned everyday and nothing was ever missed. The spa was also incredibly clean (We tried everything - Sauna, steam room, pool, quiet room, and soaking tub). Towels were big and fluffy. Accuracy of website: 5 The pictures on the website were accurate depictions of the room and the views. Responsiveness of communication: 5 Obviously, I had a lot of questions over the last three years of planning. Every email was answered and every request was executed. At times, a few days would go by without a response but I knew eventually, a reply would be offered. This was mostly during their off season. Natalie and Maura did NOT miss ONE email. Dining experience: 5 We opted for the ”half board”. The food was well presented, of high quality and delicious. Several offerings for breakfast (try the make your own juicer)and dinner was always presented with a fish, meat and vegetarian offering. Service was top notch (thank you to Melina and Ale) Overall guest interaction: 500! Natalie and her Mom Roberta fully understand what it takes to make guests people feel welcome. I asked Natalie how she manages to train her staff and she told me that she tells every staff member the following: ”Treat each guest as if they were your closest friend coming for a visit in your own home.” EVERY member of the staff did just that! Each morning, we looked forward to seeing Melina and her warm ”good morning.” Each afternoon, Natalie always spoke to us to make sure we were enjoying ourselves. A special call out to the other staff who made us feel so welcome: Sacha (bell person - who hugged me goodbye!) Barbara(bar tender - could not have been more pleasant) Ale (waitress-her smile greeted us everyday) Anna (front office - so helpful) Melina (our waitress - so personable and so welcoming) Roberta(Owner): Such a beautiful woman in her soul. And finally Natalie(Owner): Words cannot express how each member of our family feels about Natalie. We love her! She does a flawless job on execution and is genuinely warm in her approach. She is the model as to how every hotel should be run. It is my hope that this review encourages every reader considering a trip to this region to stop looking at reviews and to just book here. Finally, every member of the staff hugged us goodbye. That should tell you a lot!

It has everything to be a great hotel, but fails on key details! We stayed at TH Corvara for new year (8 days). We were first allocated to the old part of the hotel a room just above the dance floor. The room was very old no decoration and the carpet on the stairs was probably still the one from the 70’s very dirty. We could not sleep properly for 3 nights given the boom boom boom with the karaoke and dancing. After multiple complaints they move is to a suite on the new part of the hotel - which was very nice. Nothing comparable. We ended the last 2 nights in a superior room, which was also nice. We booked half board. The food is really good, but the service is terrible. Staff is really nice but totally untrained. The first night it was so chaotic they even offered us the wine. The wine list is really goods there is one staff Andrea that is really passionate and is very kind ! Every day they have amazing pastries and dessert. Unfortunately I am gluten intolerant so not much choice for me… The pool is really nice with an outdoor area. The spa is ok - sauna is nice but the relaxing area not that nice. There is not water fountain and you have to drink cheap tea in paper cups. The massages were good but again the area is not that nice and still those paper cups… The lobby and bar decoration is hideous with advertisements of other hotels of the group. So we hardly stayed there. For new year they did a huge apéro (food was great) but there was no where to sit to eat it, so very chaotic. The new year banquet service at table took so long that I only had the primi dish and left at 22:30 after exhaustion of not having slept for the last 3 nights. I wanted to booked some excursions - they sent me to the tourist office. Unfortunately because the hotel did not upgrade their system to the new digital guest pass I could not book any excursions. I ask them and they apparently tried for 3 days but no success. One day the cleaning lady took away our memory wine bottle and did not replace the towels. Everyday we had a problem and had to complaint. Staff was always nice and trying to help, but most time untrained and incompetent. Overall a bitter feeling … and not a hotel I will come back or recommend, unless management changes is done.