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The hotel is very suitable for self-driving tours. It is 40 kilometers away from Cadenabbia in Lake Como. The parking lot is large, the room and bathroom are quite large, and the service is also good. When I checked in, I told the front desk that I wanted a twin room, but they said there was no twin room, so they couldn't separate the beds for us. When we entered the room, it was still a big bed. When we were about to ask the front desk, the waiter came in to separate the beds and re-make the beds. My friend opened the refrigerator and saw water. I asked the waiter if it was free. The waiter said yes. It was quite hot at the time, so we opened it and drank it. When I put something in the refrigerator, I found that it was written on the door that a bottle of water was 2 euros. I went out and saw a supervisor in the room, so I asked her and she said it was charged. The waiter just now was new and didn't know, and said it was not counted as our fee. When checking out, the front desk did not confirm that there was no charge. The hotel breakfast is also very rich.

Highly recommend DO NOT BOOK that horrible hotel! There are much better accommodations around. 03.09- 04.09 Me & my boyfriend paid 230 euros for one night's stay in that hotel (COMO) The receptionist (Cristian) said the policy of the hotel obliges us to pay the whole amount for accommodation while check-in. So we did. I paid the whole amount in cash. The next day 04.09 hotel charged me again the same whole price for my stay by using my card details. I called reception, and Claudia told me that she will call me back, but she never did, she left home without telling any colleagues about my problem. I called reception again the next day and Claudia when she heard that it's me she said that I have to wait for an answer. I asked her how long because I need my money and I want to know when will I have it back, but she dropped the phone! DROPPED THE PHONE! So I don't even know what to do, it is super humiliating to face such an attitude, should I bag the hotel to get my money back?! They do not reply to the emails, do not call me back, or hang the phone if I call. I don't want to go to the police, but what else can I do?! The hotel in Como and the hotel in Milan have two different owners, so even in Milan, they said that they can not do anything to help me. It's the first time in all my travel experience I face such rudeness and unprofessionalism. Apart from that, we did the checkout at 11.15, so we were 15 min late. The receptionist (Claudia) charged us 15 euros (1 euro per minute) for the late checkout. More of that, she insisted that I should pay as well for the late checkout for the other guests, that Im not related to! Because we booked our rooms at the same time for her it means that we are friends and I will pay for them as well! I couldn't do anything since she had my card, I was obliged to pay. The other guests, paid for their rooms separately, with another card, but Claudia still charged me those 40 euro! That is unacceptable! I was very mad, so I told Claudia the trough ”That is the worst hotel I had ever stayed” and Claudia replied, ”YOU ARE THE WORST CUSTOMER EVER”. Apart from all that, the rooms are very poor, the view is horrible! For many years there are the construction works in front, so that will be the view from your balcony! The walls are so thin that you can literally hear all the conversations of the other guests. Thank you for reading that, I hope you will make the right choice and find another place where a guest is not treated that badly for their own money. Good luck

This place is absolutely incredible. The staff are so so nice and so accommodating we ended up extending our stay for 5 days because we loved it so much there. It’s an old estate so it’s beautiful and I have the best gnocchi I’ve ever had in my life at their restaurant. I think this is my favourite hotel ever. Highly highly recommend this place if you need somewhere in the como region

Service and room are best. Also price is cheap. But there are not kettle , cups , spoons or another things , maybe these are optional things but i need mostly. So overall i recommend this hotel to everyone. A little bit far from Como ( 1 station about 15 min ). It locates in Como Camerlata.

The stuff is superbe! The people from the front desk are super professional even when you are stressed they think about a way to solve problems with going the extra mile! Thank you so much for such service! So reader please be nice to them! The breakfast and the beds/rooms/toilet/foyer are very clean - that’s really a big plus and beds are truely comfy. The modern Retro looking supercool Toilet even has a bidet and the soap is not one of those cheap soaps it smells wonderful and is not slimy! Check out the Italian espresso! It’s good and also the mini cupcakes, fresh different fruits, the fresh yoghurt (no drying spots yesss) and the salami is remarkable. Foyer and check in with modern desks for working travelers or young and old kids who want to charge their gadgets… Wifi: no Problems Good rest :)

Vista Lago BNB - COMO Italy 🇮🇹 What a beautiful place! Out of the way / private & excellent service Jonah & his papa & brother made us feel so welcome & nothing was too much trouble They personally drove us to the town centre & also came to pick us up to bring us back to their BNB My friend Amanda & I (Mara) had the best time Thank you so much Jonah & your kind family run business for one of the most beautiful experiences ever I look forward to one day returning and staying longer next time!! Ciao Amanda Falkenberg & Mara Dottore