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We arrived at the ”hotel” to a very basic place which looked like a building site/lodging house. The receptionist copied our passports and quite bluntly said you're on the first floor that way. We then had to struggle up the stairs with our cases to find our room. Room being the operative name. It was basically a cupboard with a bed in it. There was ONE socket in the whole room. A wardrobe containing ONE HANGAR, a bed coveted in a fraying coverlet and a marked sheet,two flat pillows, a door led to a bathroom with a very disgusting, marked shower curtain, hanging from exceptionally dirty rings. The ”view” was booked as pool or garden view, we had neither. We faced scaffolding, building site and dirty laundry on the floor, two flights below. The aircon didnt have a remote in the room. The electricity consumer box didn't have a cover but DID contain a keyhole! We went back to reception to ask to change room, to be told they were full and it wasn't possible. We requested more pillows, hangars and how to turn on the aircon in the room. We were told we had to pay for the aircon £12 per day. Pillows were delivered to the room along with 10 exceptionally dirty, rusty hangars We were informed ”dinner was 7-8pm and breakfast was 8-9am, set in stone with allocated tables and a preordained ”menu” of 2 dishes. We had to buy water to have with dinner and we're shocked that HALF BOARD DIDNT GET US A CHOICE OF WHAT TO EAT! we slept in the disgusting room that evening, THOROUGHLY DISAPPOINTED, as i'd booked this trip through LOVEHOLIDAYS for my husbands 65th birthday gift. I cried that night, absolutely shocked by what we had compared to what I thought I'd booked. The next morning my husband went down to breakfast- again no choice and offerrings were left overs from dinner, green beans, cake, manky fruit, cheap cereal! I had a coffee and returned to the room. We looked on *********** for another hotel and moved that day to an available hotel. We have complained about the 20 year old pictures advertising this OAP BOARDING HOUSE where older people LIVE in the rooms facing the pool and gardens. There is also a dog roaming trying to get into the room along with visitors in the night trying all doors. Filip used us moving as an excuse to not refund us for our further 6 night stay, stating we only wanted a sunset view!! We've never been to Ischia before so we looked at available, clean hotels available at short notice. Please, PLEASE DO NOT BOOK THIS HOVEL FOR YOUR HOLIDAY, THE OWNERS HAVE QUITE FRANKLY GIVEN UP AND NEED TO TAKE THE ”HOTEL” PART FROM THEIR SIGNAGE AND CHANGE IT TO BUDGET HOSTEL WITH A POOL! would of given ZERO but not able to. We have an ABTA CERT and WILL be taking this forward with them

Heaving read previous reviews I was worried about what to expect. The room was down several steps of stairs, which meant I was reluctant to return to my room unless I really needed to but the room was bright and airy with a view of the tennis courts and gardens. (I was expecting a “dungeon experience” after reading previous reviews) so was pleasantly surprised. The room was lacking a kettle, as I would have liked to be able to make a coffee or sterilise equipment. Towels were replaced daily which wasn’t necessary and better environmentally if we got to choose when they were replaced. As a Vegan couple, we were worried about what would be on offer and having to survive on food that we bought with us (lots of choc au pains) which we didn’t eat many of. Breakfast had a variety of breads, vegan friendly Marge and a variety of jams. There was always fresh fruit, tinned peaches and granola to enjoy. There was a choice of soya milk or rice milk to have with cereal too. The staff were friendly and the coffee was great. Toast was available on request and tomatoes were available. The food available at the poolside was not suitable for vegans, or at least no vegan option on the menu. The food we saw others getting looked really nice but was expensive as portion sizes were enormous. We didn’t ask for anything vegan, instead going to the shop nearby. Dinner was served quite late, from 8pm which would be really hard for younger families. It was often past 9:30 by the time we got to dessert which meant hard on the digestion before bed. As every meal was usually a 4 course meal, we were interested to see what the vegan option would be. Not every course was to our tastes as my partner dislikes tomatoes and quite a lot of veg. We took the view that with four courses, we could pick and choose what we wanted without going hungry. The starters were often grilled veg, olives or salad or focaccia (my favourite). Mains were risotto, pasta, soup. Seconds included schnitzel with rosemary roasted baby potatoes, tofu etc. every day was very different and we particularly enjoyed our waiter trying to explain what we were having, with him really struggling at times to put it in to English. Our waiter was lovely, and amused as he tried to work out what we could have. His English was good, but translating vegan menus was quite challenging. The first few days of arrival were harder as it was clear they hadn’t had time to think about a vegan menu and what could be done, but as the week went on, the service was much faster and menu had been planned in advance. the food was amazing and we felt well cared for. I was put off buying wine as the wine menu was so expensive. At 25 euros a day, over the week the bill would have been 175 euros to have a bottle of wine with each meal, then a further 3 euros a day for a bottle of water. The cost of wine at the local shop was only 1.80 euros, so we were better off having wine before dinner and just buying a glass each for the meal, wh

This is very nice, four-star hotel in the Ponte Ischia section of the island not far from the Castello Argonese. It is about a 5-10 taxi ride from Porto Ischia. The nearby town has several excellent restaurants with the emphasis of fresh seafood. I would avoid Ristorante A’Paranza. Although the food was very good, the owner kind of Shanghai-ed into a very expensive dinner. The hotel is small, quiet and charming with beautiful white and blue color themes. The positives: staff was uniformly wonderful, especially Lorenzo, at the reception desk who seemed to work non-stop. Our room was a little small, but had a nice little balcony with a table and chairs and a (distant) water view. Fluffy bathrobes and slippers are provided in the rooms. Restaurante Argonese offered a fabulous gourmet dinner with the most attentive and professional staff you will find. The pool area was clean with comfortable lounge chairs and had a small restaurant near it staffed by another friendly and attentive employee. The pool water was cooler than I would have liked. The spa was OK although we didn’t use any of the services offered. The full breakfast is served by a wonderful staff with great la carte choices and ample quantities. Negative: the water pressure in the shower was very low. All-in-all, we were very pleased with the hotel.