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Location was very good surrounded by Tea Estate. Plan and layout of the facility was also good but the room in the cottage was a bit crammed and so was the attached toilet. Thus, comfort in stay was missing. Lack of training was also observed among the housekeeping and restaurant staff. The management needs to inject professionalism in the day to operations of the Resort.

Check-in 29/Dec/2021 Check-out 02/Jan/2022 Stayed at this property when visiting my maternal uncles aand known people ***** with family. The first thing I can say is that you can take a auto from the Railway station (Alipurduar - NOQ) to this hotel in INR 20/- per head. its about 2 kms from the station and is located conveniently where you have access to markets and restaurants. Zomato and Swiggy deliveries are also applicable in Alipurduar thus the guests can opt for Hotel food or order from outside. I booked the hotel by connecting with the front office and paid 1-day advance for the booking. the room charge ***** with breakfast is affordable and one can have choice of puri/paratha, eggs to order, fruits, juices, bread jam which is satisfactory. tea maker is there in the room and restaurant food is tasty. Staff is well behaved specially the ones in the front office including Sabita and Chetri. One person in particular to call out name is Sabyasachi who is professional in behaviour and very helpful. Unfortunately he met with an accident the 2nd day of our stay and had to be referred to Kolkata. Hope is is in great health now. One thing to bring to notice is the construction work going in the hotel to double the capacity from 40 to 80 rooms, thus facade looks dirty, however minimal noise. I will recommend this hotel to all who are deciding for a overnight stay at Alipurduar.

Yes, shivam hotel a good location near to the railway station & market. The hotel room price is also affordable between 500 to 2000 the room it's neat & clean. Food service is also available as you wish for customised food to be prepared. Overall good so i'm rating 5- excellent.

This is a simple business hotel in the heart of the city. Penning down some pros and cons. Pros- recently renovated, ease of commute and helpful front office. Now the cons- no elevator, food is just too run down and average, too oily without any character, the geyser can be operated from the reception, so if you need hot water at unearthly hours you are without luck. Having said, this hotel has a lot of potential to be a nice and simple business hotel if the above issues are taken care of. Travel-led in end september