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The hotel is located in a remote industrial area and belongs to a remote rural area. The hotel does not have any special facilities for swimming pools. The breakfast is only like eggs, bread, fried rice, fried noodles, etc. There is a mosque opposite, and the prayers will be heard every morning from 4 to 5 pm. No need to adjust the alarm clock to get up at 4 o'clock in the morning. 😃

I am impressed by the staffs and the amenities of the resort. The staffs are very friendly, nice and welcoming. They are knowledgeable about the area and places to visit. 😊 The amenities are great. They also offer a lot of water activities to enjoy. The restaurant serve a variety of foods. Our room was very nice each room has its own bathroom. We had an amazing view from the balcony. We really had a great time in KTM resort. ❣️

I stayed with my husband in 3505 for 2 nights. This resort is Perfect for all sorts of travellers, business, solo couples or families! Decent breakfast spread starting as early as 6am so you can have a hearty meal before you go about your day. There’s a games room with pool tables, darts and foosball tables - fun for friends, families and couples. A huge swimming pool for both grown ups and kids, a tranquil spa and a kids room for the little ones. The room, although some have commented that it’s slightly dated, it is very well maintained! Plenty of TV channels, room size was spacious and everything was functioning well. Not to mention it was very clean as well and bright with a lot of natural light. We were upgraded to the suite, with a nice view of the pool. There hotel grounds were always clean. We came across landscaping staff keeping their plants tidy. There wasn’t a single fallen leaf in the pool! Sunbeds were kept dry and clean for guests. All the staff of Holiday Inn Resort Batam have certainly made us smile with their friendly service, namely Dinda, Ocha, Raya and Angga (I hope I spelled their names right.) I didn’t manage to get the names of the staff at the restaurant during breakfast hours but I hope the management will also extend my praises to them after seeing this post. The chefs, the live station cooks and all the service staff greeted us whenever they see us. They promptly cleared plates and offered freshly brewed coffee (the caramel latte was good!). Also kudos to housekeeping for keeping our rooms fresh. Location was slightly outside the city area but we had no problems getting anywhere with Grab. Also - the welcome cookies were yummy! :)

Rifai and septian is so awesome, they acknowledge every single small things i need.. they are friendly they took care of us.. we really appreciate them so much. They even buy me medicine for my tummy ache.. they really have a good leadership,hopefull every staff will follow their example. They are a role model. They deserve a promotion

good service, clean, free coffee, tea, everywhere, delicious, near the main road

This hotel is ok, for a not very expensive price, the owner is very good, but anyone who wants to order this hotel does not pass the app because this hotel has no cooperation with OYO, but OYO still located in any app many people have been fooled with OYO, It is best that if you want to order this hotel, you can go through Google or come directly, don't make payments at the beginning, because now there is a lot of fraud.

The location will be very difficult to find food. The rooms are very spacious like a football field. But not soundproof. Even if you book a non-smoking room, the smell will still creep in from outside. Hot water and water availability as well as shower and toilet facilities are very complete and flow well and adjustment is easy. There is liquid soap and a toothbrush and a small amount of typical hotel toothpaste but no shampoo. There are towels. Trash and tissue bins in the room are complete, both in the bathroom and at the table. The receptionists changed, some were friendly and cooperative, some were rude and arbitrary. Overall the hotel is not clean even though it is not in the very dirty category. No cockroaches compared to other hotels in the area at the same price. AC functions normally. There is a room light that doesn't work but it doesn't disturb the whole room. There are charging plugs in many spots, making activities very easy. Local TV channels and the rest is news but not a smart TV Overall it is still very good compared to others at this price but the location is not very strategic for backpackers and is comfortable for those who bring their own vehicles because the parking lot is very large.