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The hotel is quite strategic, the rooms are quite clean and the parking area is spacious.

Pros: 1. Clean 2. Tranquil Japanese theme 3. Spacious room 4. Worth the money Cons: 1. No lift 2. Have some BUGS on the round cushion, after sitting on it for less than 10 minutes I felt itchy, realised that I got bitten at the back of my right thigh, at first I thought it was just from mosquitos bites, but 3 days later the bitten spots were still very red and super itchy I went to pharmacy to get some medicated cream, it took about a week to subside.

Didn't realize the hotel got two towers. We stay at tower 2.... Got the room with balcony..... Very convenient as it connected to the mall. The breakfast is good

With regret I must write this review. I occasionally to Singkawang for culinary trip, etc. And this time I decided to try this hotel after it was renovated & refurbished. The first impression was good, lobby's vibe & interior were good & cozy, but that's it. Can you imagine checking in to your room (12 p.m) and NO BATH TOWEL until 5-6 p.m. Housekeeping phone uncontactable. I went to the receptionist several times to ask, and they said ”Please wait its still being prepared”, then ”the Housekeepings're still cleaning other rooms”, and ”some of the towels're still being cleaned” (???) What else? NO BOTTLED WATER in room. NO TV CHANNEL AT ALL. I mean I could still hold it in if it's a guesthouse or hostel, etc (even a proper guesthouse don't do that) But this Hotel is stated as a 4-star in some website. Can you imagine this level of SOP? Bath towels & drinking waters are a basic must at every Housekeeping sessiom, especially at Room Preparation before guest checkin !! Simply put, this Hotel's service & SOP is definitely not even a 3-star. Better look for other better option near Singkawang Mall.

hotel is pretty good

Bgs tempat ny dan msh sejuk suasananya krn byk pohon dan bukit ,,cm mau angkt brg n tas ssh krn mau ke kmr naik tangga,,bresiko jatuh kalo bw ank kecil,,dan gak di bantuin me ptgs hotelny

Nice eco. place to stay.

The inn is clean, the service staff is friendly, the location is very strategic because it is in the city center, especially there are many culinary foods next to this inn. very satisfying until last yesterday I chose to extend in this inn.. For the parking area is also large, as a suggestion, it may be for 2 wheelchairs, guests who stay can add a little canopy. Hope the service can be maintained or improved, thank you.

This hotel is quite good and has a strategic location. The rooms are quite clean and the room prices are also affordable. In the room we can also access the internet via Wi-Fi. The parking lot is also quite large and is divided into two parts, one is located in the basement of the building, the other is located in front of the hotel. The security staff is also very helpful.