A pleasant surprise, highly recommended. The hotel is like a cultural museum that integrates European and Asian cultures. The founder collected antiques from all over the world and displayed them according to different themes, which are of great ornamental value. The restaurant is also good, providing 24-hour breakfast and afternoon tea
Many banies crocockroach at night in guest room( sofa, carpet, tables under TV)🫣🫣 reported to Reception due c/o
3 floor view was not good coz there is big lighting dirrect the window.
Many flies on Sweet Potato, Nuts during bfast. The Sweet Potato was stale. Nuts was good quality.
At Pecel or Gado -Gado the steamed potato was very hard🤭🤭
In future will take pictures
With a stay at COZY Boutique Guest House, you'll be centrally located in Malang, just a 3-minute walk from Jl Besar Ijen and 12 minutes by foot from Universitas Negeri Malang. This hotel is 1.2 mi (1.9 km) from MOG Mall Olympic Garden and 1.2 mi (1.9 km) from Brawijaya University.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Excellent
3 reviews
4.3/5
Price from
NZD 40
per night
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The room is clean and fragrant, the atmosphere is very homy... near the culinary area, highly recommended. Unfortunately there are no cups or coffee cups.
The guest house is new, clean and all the rooms smell good. It's very good in the room but the minus is the place on the roadside and it's difficult to park the car. The room is not so sound that cars, drones and ambulance sounds very loud in my room 308.kamar Next to my noise is like moving a mattress Because it is struck with the wall of my room. And was disturbed again when in the morning around 06.30 around Pesona Guest House there is such a loud dangdutan music. So in conclusion, the room and facilities are very good but the noise outside makes me unable to sleep .. and thank you for sending BF Maryam bread and hot tea. Maybe in the future, it can be given a kind of silence so that guests who want to rest after a day can rest without noise outside. Thank you for the charming guest house 🙏
Stayed for 3 nights in Room 2 (infront of Reception) and Room 5 ( in front of breakfast area), and then 1 night in Room 9 and 10 on second floor.
Great service and staff, they really do try their best to accommodate your needs. Mediocre breakfast - instant noodle should not be a part of any restaurant's menu, unless street food stall is the standard you are after. But they have variety in their breakfast menu, we appreciate that.
It is an old house turned into a guest house - i. e. the walls are thin, the whole outdoor area is a smoking area hence whenever someone smoked, we smelled it inside our room (Room 5). To maximise their space, there are 2 rooms infront of entrance/ reception/ common waiting area (Room 1 and 2). All the rooms on 1st floor were constantly noisy, we could hear everyone's footsteps, chats and because it was the holiday season - big chatty families hanging out until late at night are a nightmare for us.
Rooms on 2nd floor were very nice, walls are still thin, the balcony is the size of a walkway thus minimizing people smoking infront of your rooms, rooms are smaller, but quieter for a good rest.
Water pressure and hot water in shower are excellent.
You can do better with adding a couple of more wifi extender.
We so appreciate the staff, they are helpful, they let us refill our water bottles, they help us reheat our food.
They have a small cafe - staff should be trained to direct guests intending to chat to this area.
The guesthouse should have a designated smoking area - away from rooms.
The guesthouse should have a quiet time to allow other guests to rest - e.g. Quiet time from 10am to 8 am or whatever normal time people have breakfast. It is not great to have to hear children shouting at 06:30 excited to have breakfast. Or repurpose your cafe to early breakfast time (06:00-08:00)- away from rooms and then back to common breakfast area after 08:00. Since your breakfast is not a buffet breakfast anyway. I hope the guesthouse reads this review as we love the staff, we'd like them to keep their jobs. But guesthouse management/ owner can do a way better job at managing their wonderful staff.
Currently, I highly recommend this hotel if you're staying for 1night: location is excellent, bedsheets are clean, shower is great, price is excellent and staff is wonderful. I do not recommend staying there for more than 1 night unless you're there already and the hotel isn't fully occupied. Paying full up front as i did making a booking through this app is one of the gravest mistake i have done. We barely slept through the 3 out of 5 days we stayed there. Photos enlisted on this website are deceiving (aren't they all) - only 3/4 rooms in the guesthouse are of sizable space - the rest are tiny, trying to fit 2 suitcases in a room for 2 was a pain.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
AAhmadAll I can say, this hotel is worth every time we spend the day. From the cleanliness to the service, from the building to the supporting facilities like fitness center and pool. Every aspect is very well-managed. Furthermore, the location is just another advantage, situated at the heart of Malang plus conencted with two local malls which provides almost everything we need to buy when it comes to fulfill our needs during our stay.
CCristineThe room we stay in is so dirty. We arrived at 10:00 PM because we took road trip. After 14 hours drive, we expected the room will.be nice. At least clean and comfortable to stay in. But what we found? It seems like the room never got cleaned for a long time. Under the bed, there was empty mineral bottle and a used spoon. Also a drawing sheet , probably from the guess who stayed before us.
Dust are everywhere under the bedside table. When we moved the bed a little bit, dust are so thick under the bed, together with the empty mineral water bottle and used spoon.
I reported this disappointment to the reception, and they said all rooms are occupied. Only a house keeper came to help sweep the dirty floor and mopped it.
What a bad experience with a 4* hotel.
Btw i was late to take a photo of all the trash in the room. Too tired 😩
The next day, the hotel manager handled this case and apologize. He allows late check out as compensation and sent fruit platters to our room.
Thank you for this prompt compensation from their side.
RReylNice hotel, i like the location near to town and easy to find the food, variety place can visit around there. Good for staying,staff friendly. I got try good vanila tea ice at the lobby, thanks for that
NNando NurhadiThe hotel location was superb! There were some spaces for improvements such as breakfast menu options and variations. The taste was decent but relatively not enough for 4 stars rated hotel.
PPutri RamadantyIf you go to Malang, always stay at the Grand Citihub! Besides the place being clean, around the hotel there are lots of culinary delights in Kayutangan, lots of really trendy cafes. Then, if you want to order food at the restaurant, it's also so simple and what's more, the view from the hotel room is really beautiful!!!
Mmrs.ichaNew great experience for us. At first I was a little hesitant about wanting to stay at this hotel, but I was curious about the Victorian style outside the building, so we stayed, and it's really as good as it is luxurious for a hotel of that class, but the only thing that is lacking in maintenance is that the rooms are a bit old and perhaps not paid enough attention to like the furniture in the rooms. the shower. Yesterday I had a sink that was a bit clogged and the room AC wasn't cold enough even though it was already 18°, but it was still paid off with fast, responsive and satisfying service. Hopefully it will continue to be successful and the room facilities can be further rejuvenated. Thank you for the hospitality.
TTravelingwithabackpackThe hotel is nice, it is a good location to go to mount bromo, ijen and taking a trip to the waterfalls. There are no shops nearby unfortunately, so had to use grab and Gojek.
The room was a little dirty, but it’s ok. The bed is reallly comfortable and also have an English movie channel on the tv.
Staff are super friendly and I would stay here again.
GGuest UserThe hotel is cool, the location is strategic, clean but unfortunately the facilities are not ok, the first time the air conditioner is not cold, the water is not hot, the bath soap is empty, so we have to report n to new repairs to enjoy the comfort. more for the hotel pay attention to that before guests enter the room.thank you.
AAmelia AllisonGreat location and large room. The hotel is a historic building but the room looked old and a bit run down. Personally I didn’t like that the window looked out on the exterior walkway and sitting areas with a light so if the curtains are open for natural light everyone can see inside.
It should also be noted that the pool is used for children’s swimming lessons so it can be busy at times and doesn’t have a lot of space for guests to relax.
The cafe out front is a favorite with good service and food.
YYunita IntanThe place is comfortable, strategic and the room is clean and cool according to the order but parking is a bit complicated but there are officers who help with the breakfast menu a little and what I experienced yesterday was the availability of the room was quite long even though Check in was at 15.00 WIB the room was not ready plus there were no towels until I waited a long time 🙄 that's the only minus, hopefully it will be fixed