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There is no smell in the hotel house, but the toilet will be blocked and the drainage system is not good. It is quite convenient to eat around. There are a lot of food downstairs. The price is quite cheap. It is better to bring your own toiletries. No

The FO staff is nice and friendly, work fast, and when i check in, the hotel is crowd, turn out this hotel was usually use for government gathering event. When i checkout i notice there are 2 school event on the same day celebrate graduation day. The hotel rate is good rate for planning events here. I also get good price deal through this apps. On weekend so many tourist stay here and they also provided shuttle bus on schedule. I like the welcome drink, it taste good. THE ROOM SIZE IS BIG and spacious even for superior type of room, on other hotel it might be deluxe size already. For Family, i guess this hotel is verry good to bring kids, because they got swimming pools for adults and kids. The communal toilet on first floor is clean, and they took fire hazard prevention verry seriously, because i notice some spot is well equipped with the fire extinguisher and big water hose. Even they got staff scheduled on board written not far from swimming pools access. They got billiard tables for guest to play and live music every night when i stay there. They got Pub/Club if want to spend time with friends. I like the room, because its soundproof, complete amneties, fast dry hair dryer and clean bathup. I wish i can put more photos than 20 picture. Near Golden Prawn Restaurant, walking distance. Even the security guard is polite and always smile. Verry good service. Its worth every penny to stay at this hotel. I really recommend to stay here. Dont get fooled by outside old looks, because inside interior is well maintain.

Pros: It's not that far from the ferry terminal, a quick 10 min grab ride Decent options for breakfast (for the cost) Washrooms were very clean and had no plumbing issues or anything Cons: The corridor was reeking smoke smell Rooms were a bit dusty Bed sheets were having orange spots not sure if cleaned well The towels were very smelling very bad

This us our 2nd time staying in this hotel. There are few things that need some improvements. - Rooms are spacious and clean. Keep it up. - Room is lack of toiletries such shower cap, disposable shaver. If its something not to be provided, it would be nice if the reception counter able to inform us upon completing the check in. Or a little note in the individual rooms. - Housekeeping need ti be review and improved. Our towels were not changed after the 1st night. We noticed the housekeeper just fold the soiled towel and hung it on the rack when we were about to use it. Housekeeping was not done till about 4pm local time. - Breakfast buffet spread needs to be relook and improve. Have more varieties such as varities of breads and pastries. We decided not to go for the breakfast on our last day before checking out. - The pools are murky after a day of heavy rain. The management should change the pool water so the hotel guests are able to swim in the pool. I hope things can be improve further.

I love it so much , nvr had an expectations on it. Once’s you reach there just WOWWWW , room nicely deco Good for couple and family.

In email hotel say will give us connected room but didn't do so. My friend sleep in my room n didn't go back to her room, next morning when she go back to her room...the room had smoking smell..she have lock the room but some one have miss u the room..no safe at all.

Not bad

This is our first time as a family to Batam. My choice of hotel is very accurate, the location of the hotel is close to the Batam center ferry. Around the hotel close to restaurants. Customer friendly service. The receptionist & the owner of the hotel are very customer friendly. Reasonable price. The hotel location is close to Batam city center.

Not a bad hotel with gym and swimming pool . Near to batam center ferry terminal. But only one small shop near the hotel . Showering water might leak out a little due to low flooring . Elderly might need to take note .