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Stay was amazing staff are lovely and helpful and would definitely stay here and recommend this hotel to friends and family

I recently had the pleasure of staying at the Holiday Inn Express Wigan and was thoroughly impressed with my experience. From the moment I arrived, I was greeted with warm and friendly service from the staff. The room itself was clean, comfortable, and well-appointed with all the amenities I needed for a pleasant stay. The bed was comfortable, the shower was hot, and the Wi-Fi was fast and reliable. The hotel also offers a complimentary breakfast each morning, which was a great way to start the day. The selection of food was impressive, with a variety of hot and cold options to choose from. The location of the hotel is also excellent, with easy access to the town center and nearby attractions. Plus, the ample on-site parking made it easy to come and go as I pleased. Overall, I highly recommend the Holiday Inn Express Wigan to anyone looking for a comfortable and convenient place to stay in the area. The staff, accommodations, and location all exceeded my expectations, and I look forward to staying here again in the future.

Nice and cozy. Very convenient to Wrightington Hospital. Great food. Staff are so nice and kind

Nice enough room and location for a night. Our only issue was the heating. The radiator seemed to be set on a timer and we couldn't change the temperature so the room was either too hot or too cold

Not to bad for the stay room was clean and tidy and staff where friendly

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.

Lovely hotel staff was friendly and helpful throughout the room its self was okay there was a few little niggles that could be improved but didn't affect our stay for one night the bed was super comfy defo would stop again if we was back in that area 😊

The hotel is not really in Chorley, being located to the south west and some distance, from Chorley. It is situated on a motorway service area which is only accessible from the northbound M6. Exit is onto the northbound M6 too. This means that you have a rather long trek along the motorway if you are intending to access local amenities - or CHORLEY. It's fine as a stopover if you are actually travelling north on the M6. The hotel required more information at check-in the most do these days and they insist on you registering a debit/credit card at reception for a room deposit. No money is taken unless you damage something but they have carte blanche to take money and argue with you later should they so choose. Very few (none in my recent experience) hotels take such measures these days. In the era of fraud and identity theft it is never ideal to hand over information of any kind. The room was very comfortable and well appointed but the shower was very slippery. There were notices in the bathroom but some effort to make the bathroom less hazardous would be more useful. Overall there are better alternatives locally that do not require card details and are much easier to get to by car, and indeed public transport or cycle. Go elsewhere for the same standard of accomodation without the hassle.