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Totally recommended 100% This was our third visit to Warwick Lodge. Once again great stay. Great location, very clean, friendly reception. Easy going and accommodating. Free parking literally on the door step. Quite rooms. All you could wish for for at the cost.. great value for money. Will definitely return 👍👍👍

Fantastic location so close to Surbiton station meant after a speedy check in was able to get the train into london to catch a show. Parking was available not too far away and as we had to rush for a train our luggage was taken to our room ready for our return. The room was clean and bed extremely comfortable with a fab jacuzzi style bath. The spread at breakfast in the morning was delicious, and whilst there was no cooked option, what was available was delightful. Fresh juices - orange/apple, yoghurts, granola compotes, cereal, bread/toast/bagels/muffins, cold meats, cheese, smoked salmon, tomato, cucumber, cook your own boiled eggs with timers, fresh fruit - apples/bananas/satsumas/grapes, croissants/pastries, freshly prepared choice of coffees and teas. Set us up for the day of sightseeing! Every interaction with staff was professional, helpful and genuine! All with a smile 🙂

If you don't want a stressful wedding then I suggest you DO NOT make your wedding venue Kingston Crowne Plaza. We booked Kingston Crowne Plaza a year in advance and today (a few months before my wedding) they email us saying that someone has 'exclusively booked out the hotel?' which means that we can no longer hold our wedding there..... They claim that this 'person' or 'company' has booked out every single room in the hotel? Yet for some reason, I can book a room online for the same date? My mum kept asking them to just give a small explanation as to why my wedding couldn't be held despite booking OVER A YEAR in advance and paying a deposit. They could not give a valid reason. All I can say is that they have caused me and my family a lot of stress and pain. My mum asked to speak to the senior manager and they refused, making out she was unavailable and then telling us eventually that her employment had been terminated. They said that they can't and wouldn't even bother calling up any of the other Crowne Plaza's to see if they could accommodate us and that we have to sort it out ourselves. AVOID AVOID AVOID! They are so extremely unprofessional and as a bride this is supposed to be a happy time for me but they have made it miserable. These people are unreliable so don't waste your money by booking. If you look at all of the reviews, the amount of people's weddings that they have canceled is ridiculous!!! This hotel needs to be closed.

Stayed for last night for one night after a full day in Chessington world of Adventures. So close it was perfect. We got the keys from the nearby hotel. Had to pay £200 deposit for each apartment I booked (pending in my account, hope it clears quickly as I'm away again tomorrow, will update review with this as can't comment yet) Both apartments booked were beautiful, very clean and very comfortable. No compalints from either families. We booked 2 one bedroom apartments one for us and one for friends. Our daughter slept in with my husband as I as the beds are huge! Or friends children slept on the sofa bed in their apartment and they said it was comfortable. Lots around, we managed to get a takeaway and more milk easily although having some milk, tea and coffee there when we got in was lovely and just what we needed. Next time we go to Chessington we will definitely be booking here again.

服務很貼心，每日打掃很及時，會根據客人的習慣贈送汽泡水、牛奶等飲品。餐廳的啤酒、羊排都不錯，比很多英國餐館強，入住客人用餐還有12%優惠。

Stayed many times in this Hotel around 4 years ago due to high standards of staff and service. Unfortunately although the staff are still very professional and also friendly, the room standards have certainly dropped. You now have an empty space where the fridge used to be, sticks are provided instead of tea spoons for tea/coffee. Tissues run out after three uses, cupboard doors not aligned correctly so had to force shut. Under bed found sweet, dust and paper. Had to clean mirror, as it obviously had been wiped over with a dirty cloth and left to dry. Prices substantially increased since pandemic I believe. Not what it was, hopefully just a blip and situation will improve as all other facilities including restaurant and location are excellent.

We stayed here overnight whilst visiting Hampton Court Palace, the hotel is just a 10 minute walk away. Our room was modern and clean but we found there wasn’t much room around the narrow, double bed, barely enough space for the very small tables on either side. We were well supplied with complimentary coffee and tea and there were towelling robes available for our use. We had our evening meal at the hotel which we really enjoyed, the quality of the food was excellent and good value for money. We were a little disappointed with our breakfast experience. Several things could have been done better, the toaster was faulty and inefficient, it needs replacing. Both our breakfast orders were served with items missing or not ordered, my poached eggs didn’t turn up and my husband had a sausage which hadn’t been ordered. It was a while before we received our tea and coffee, then we had to ask for milk. Having said that, the staff were quick to apologise. We found Jack and Diane to be particularly helpful and efficient. The hotel seemed to be very quiet during our stay and at times the staff seemed to be underworked.