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We were recommended this hotel by family and friends who live in the area. Great choice.Stayed two nights.Attended 85th birthday lunch catering for 16 people on the Sunday. Superb food and service. Breakfasts excellent.Customer service first class.Staff have the right attitude and just cannot do enough for you. Rooms clean and comfortable..Large accessible free car park. Lauren one of the receptionists very helpful both upon arrival and departure. Would we return, well that's a simple question to answer, Definitely. Superb value for money.

Friendly service and staff would recommend this place to everyone

We stayed here 1 night after flying into Manchester airport late. The GPS took us to the hotel, but we could not find out how to get into the hotel. So frustrating. There is a taxi rank outside which serves the railway station opposite, and the hotel. No where to pull up and offload luggage. No hotel parking either. At 11:00 pm, after an international flight, this was the last thing we needed. Finally, we learned we had to park in the multi-story parking lot, and drag our luggage across to the hotel. Once we were in the hotel, we were greeted by friendly staff. Our room was lovely, and bed comfortable. Breakfast was good. I have food sensitivity issues, and the manager at breakfast was very helpful in guiding me as to what I could and couldn't eat. Food was good. Nice experience despite initial confusion.

A brilliant experience at the hotel. Not only the hotel is amazing with great facilities (gym with 12 different rooms, spa relaxation/recovery suite, 25m pool) but also the people are super friendly. If you are a runner like me, there are like 5 different parks in the area to run around or simply go for walks. Tram station is 10 minute walk and tram services in Manchester are very good so you can get anywhere you want. At the hotel everyone was super friendly and they were all very helpful, but Taylor and Owen have stood out to me. Amazing service, well done! Oh and they serve an amazing coffee! I don't think I'll ever be looking for a different hotel when coming to Manchester. Here is all you need!

I have stayed here a few times for work and will definitely come back. The staff are helpful, the food in the pub is great and i love that there is a Starbucks in the lobby! A friend and I walked from the office to the hotel as it's the closest coffee place we knew of. Comfy bed and nice hot showers. The only downside is that the hotel is in a flight path so planes are constantly coming over the hotel and it's LOUD!

I discovered this hidden gem by accident. I had almost given up on finding a hotel that was close enough to the airport as well as to local shopping and had ac. There are only two things I have a problem with in regards to this place. Please note there is not an elevator or lift as the UK states. The other draw back is there is no way to shield the light in the bathroom area. It is hard to describe. There is a beautiful glass door to the right and left in the bath area with a sink in the middle of the space. If one has to get up to use the facilities the light being turned on glares in the face of the other one in bed. One other note is to be careful when closing the glass door. When I closed the door, my finger got closed in the door and it actually cut my finger below the cuticle. After 3 days, my finger is blue and sore. While the hotel is directly under the local airport's flight pattern, we never heard planes unless we were outside. The grounds are astounding as is the building itself. Make sure to check out the artwork throughout the place. If you like hidden staircases, watch out. The place appears to be kid friendly. There is a fabulous playground adjacent to the property. Make sure to purchase duck food for the locals. The bar, while somewhat limited in its offerings, was suitable for us. As to cost, the prices were comparable if not better than other bars/pubs we have visited.. We did not dine in the restaurant, but from what I say, the food looked amazing. The young man working reception was so very nice to help with our luggage as well as anything else we may have needed. The young ladies working in the bar were also very nice. In fact, they were so embarrassed by my asking to take their photo. They said no one had ever asked to take their photo.