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Arrived early evening to a friendly welcome, the reception area was informal and staff readily available. Room was cosy and well equipped with tea and coffee and two bottles of still spring water. Two sets of towels ample storage space and a cosy double bed with extra fluffy pillows (3). Ensuite shower and toilet in the room and smart tv with wifi and chromecast facility. Great tucked away from main road location with easy access to adjoining pub/restaurant. Ideally situated for local attractions like diggerland, xscape, and royal armories. Good value fir money

Hotel breakfast is delicious! Opposite is the ski resort, very suitable for friends who come to ski. The room is also very large and tidy, very comfortable for two people!

The price is absolutely cheap, you can drive to York Ole's park &ride for half an hour to transfer to the city bus. The room is not small, very clean, parking is free, there is a restaurant at the door, all holiday inn for breakfast are the same. There is no elevator, you need to carry your luggage upstairs.

Have stayed here 4 times in the last couple of years. Price paid is good value for setting, location, spa facilities but the rooms are definitely looking tired. Was upgraded once and there was a huge difference in the general cleanliness and decor of the room. General house and communal areas are stunning and grand but rooms under any ‘deals’ are quite basic and are very far from the reception and facilities so not so good if mobility could be an issue. Overall it ticks a lot of boxes for a familiar and convenient one night stay.

The pub and the room themselves are lovely.  We were served by a man behind the bar who greeted us with ‘what’s the name?’ He then couldn’t find the booking as he didn’t have the correct apps from which we booked through…continued to say we wasn’t booked even though proof of booking was given.  His approach changed as soon as he realised he was in the wrong, showed us to the room where we found it wasn’t what I had payed for. I booked a king size bed with two singles, was given a room with just two singles. The bathroom had hairs everywhere and hardly any toilet roll. Obviously hadn’t been cleaned and replenished. When we returned back to the room later on in the evening the room was extremely warm, tried to adjust the heating where we discovered it was only able to be changed by the bar downstairs. The bar closed at 10pm to which afterwards there was no staff on the premises. Either be too hot or open the window and have the loud noises from a main road. Couldn’t win either way.  As mentioned very nicely decorated rooms but issues throughout.

A good hotel at the centre of the town, easily accessible. Wheelchair access present. Very easy checkin process. The rooms are excellent, clean and comfortable. A small tv with good channel selection. The bathroom is clean and good. Overall a very good stay.

Positive experience, good stuff nice decoration goodbye for money good location not really anything bad to say highly recommended