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The hotel’s facilities are complete, clean and tidy, and the staff are friendly and lovely. Due to Ctrip, the room may have been wrongly booked. They adjusted the large room for us for free, and the stay was very satisfactory.

£200 for a basic room for one night was a bit on the pricey side for me, however it was nice all the same. A few of the photos of the basic room are misleading. The photos show a four post double bed which is not the case. We found out later this is actually an executive room despite it being labeled basic. We found out that the hotel location is accessible by bus from Oxenholme train station (despite being told the opposite) and has a great view of beautiful fields. Food in the hotel is good but expensive... My eyes nearly popped out their sockets when I saw the £8.00 charge just for the tiniest amount of table bread. I'd say this was probably the reason the restaurant was empty despite being told we need to book a table due to its popularity. Swimming pool and steam room are average for the price. Staff are friendly and changed our room to a double bed room free of charge after mistakenly putting us in a twin bedroom.

Cross the bridge and go straight to the shopping area. Not far from the car, there is a weekend second-hand market. Breakfast is delicious. The room is clean and the window is full of spiders.

Very good location, close to restaurant and train station. The staffs are all very friendly. Breakfast is lovely.

The location of the hotel is easy to find. The town of Kendall is quiet and not far from the Lake District. Health is ok. It's a bit like a domestic fast chain hotel.

環境衞生都很不錯，唯一的問題就是老房子沒有電梯，但是服務很好，早餐也不錯，需要預訂好位置按時下來用餐。

The restaurant not running in the evening and the check in counter only work until 20:00.

Nice bed, Good food, Welcome staff, what can you ask for more. :)

Great services , nice and clean room . I will go to this hotel again.

The hotel is very clean and has a big parking lot.