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I have stay to Ramada hotel end I Ben very welcome with Catalina service, I recommended this hotel because them have lovely staff, end everything perfectly. Definitely will coming back very soon in this great hotel great staff great service great everything, I suggest everyone to come in this great hotel 🏨

Stayed at The Manor, Elstree for three nights B and B, booked through Trip.com and paid extra for a “deluxe “ room. We checked in and we’re given a room called Notting Hill on the second floor of the old building. Very “tired” room, especially the bathroom. The extractor fan was very noisy - sounded like a helicopter which we couldn’t turn off. The loo seat was loose and slipped to one side. The cold tap on the basin would not turn off. Floor tiles were cracked and loose. Bath enamel was chipped in several places. NOT DELUXE. The following morning we mentioned the faults to reception who offered us a different room. We were give “Chelsea “ on the same floor. A larger room in better condition but still not really deluxe. Still “tired”. Breakfast was nice with plenty to choose. All cooked nicely and lots of item’s laid out to select also. Very slow service however, we waited 50 minutes after ordering for the cooked items to appear. Unfortunately, on our last evening the wheel chair ramps had been left out on the steps at the hotel entrance. As I walked up, one ramp collapsed causing me to fall heavily and knocked my wife over too. We both suffered injuries which we reported. The steps should have been removed earlier once the wheel chair had left. Please take care if these ramps are there.