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We stayed for 3 nights as a family with children under the age of 6 and had the best time. The hotel service is exceptional, every need was met. As soon as we arrived we were greeted by the valet who helped us park the car and take our bags. They reserved our space for us with a board for the whole stay. The children received a kids backpack with hat, yo-yo and colouring in. We went straight down to the health club to the indoor pool. When we came out the reception said our room was now ready and collected the keys for us. Our room was a junior suite, it spotless and sizeable with drinks provided on ice and slippers for everyone. In the evening the children could order complimentary milk and cookies which they loved. The outdoor pool was heated and lovely when the sun was out, this was end of may/June. There also was a waiter serving drinks outside. The breakfast was amazing, great selection and the kids loved have every meal served with a cloche and countdown reveal. The added extras on the service make this a wonderful hotel. The positives far outweigh the negatives, I guess it could do with some new carpets and some new upholstery but the charm of the old building supersedes this and although old it was very clean. The bed mattress was ok, quite soft. The sofa bed wasn’t very comfortable but ok for young children. We will be back again!! Thank you

This was my second stay, the first with my granddaughter aged 2 and 10 months. Everything was perfect, I couldn't have asked for more. Everyone was just so friendly and we had a wonderful time. We felt like part of the family and were very much ”at home” staying at the Beach Front. A big thank you from myself and Isabel for making us feel so welcome.

Easy to find and good location however after a hectic day the greeting from the receptionist was less than welcoming. He was on the phone to someone and continued with his conversation without acknowledgement or comment. Asked for my ID to which I replied I didn't know I need to provide one especially as paid directly with travel agent and is not necessary. He told me no I'd you not stay I will cancel booking. I said all I'm saying is it would be nice to know beforehand and should be in the confirmation email. It got heated. Finally got my keys. No lift and on top floor. No offer of assistance. Room adequate and comfortable for price paid. Receptionist came and apologised which was appreciated. All. In all a comfortable stay but unlikely to return

The room was clean and comfortable and everything worked as it should. Value for money. The hotel is in a good location, for the town and the seafront. with all the bars and cafes. Also a good location for the start of a hike to beachy head through to seven sisters, then back which was the purpose of my stay.

Arrived here July 26 for one week. Reception staff very efficient and well organized, they had us all off our coach and in our rooms within a matter of minutes. We had upgraded to a sea view and premier room and we were not disappointed, we were pleasantly surprised by the refurbished room, which was large, new bathroom, spotlessly clean. Amazing views. The maid changed towels and sheets on a daily basis. Plenty of storage and roomy. No complaints at all here. The breakfast was help yourself to a wide choice of cereals, fruit, juice and yogurts, there was even porridge. Wide choices of cooked breakfast with eggs anyway you like them cooked, of which we had, delicious poached and scrambled. Staff were excellent with prompt service, friendly and courteous. Would just like to give Daniel a special mention, he was very pleasant young man. Evening meals very good with a wide choice, well prepared and tasty food. Very pleasant bar staff, the bar is located at the front of the hotel, which is a great location. The bar staff could not do enough for you, we ordered champagne for our anniversary, the staff put it on ice and served it to our table after dinner, they also served other wines etc. We ate lunch here, and it was delicious freshly made and reasonably priced. We would like to mention Dace who was very hardworking and attentive to all the guests. All the other bar staff were too. The hotel we thought was very well run and all staff were efficient. On the odd occasion that we requested anything it was dealt with in a very quick and professional manner.

Excellent location for the beach, various restaurants, shops and the railway station - with the added bonus of having on-site parking. We were welcomed by the lovely Nickole who was full of smiles and very friendly. She explained the breakfast room, showed us the evening facilities (i.e. if you wanted use of a microwave), and where the lounge area was (with drink facilities if required). Our booking was for 2 single rooms and as requested were on the same floor. The rooms, each with their own bathroom, have everything you need and the beds were very comfy. Overall this B&B is nice and clean and in a good location. At the end of my stay I had the pleasure of meeting the owner Steve and through our chat I could see his passion for ensuring his guests would have a great stay (since they took this place on last year), and that he would be a good custodian of this lovely old Victorian building. I look forward to returning in the very near future.

Have stay at this hotel a few times now so we decided to stay again for the bank holiday weekend. Once again the hotel staff were excellent and could not do enough. 24 hour reception is useful. The rooms are basic, nothing fancy but they are clean and just what you need for a short vacation. Nice little snacks in the reception area, Rocky biscuits and sweets. Fridge down stairs with access to 24hr alcohol that pick and pay for at receptions. What is a nice addition is the snack bag in the morning. Parking pass from reception which lasts for 24 and then just update Overall I love this hotel, great location, great price and allows pets

The location of the hotel is very good, the service is also warm, the room environment is similar!