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I really don't like leaving negative reviews about a property, if I don't like somewhere I don't usually leave a review unless I think that other travellers should be warned about a property, the Parsonage falls into that group. I had seen lots of 5* reviews which waxed lyrical about the Parsonage and I was really looking forward to staying. The first problem was that I couldn't find it. I'd had an email telling me that reception was between 4pm and 8pm, no mention of problems finding it. It would have been helpful to have given directions at that point. After several attempts driving up and down I phoned them and got directions. The next challenge was the driveway, an unmade road which was in an awful state. I was really worried about damage to my car. That said I got there, parking is a bit tight. That said the house looks really impressive and has gorgeous views. When the door opened I got a smell of dampness, which progressed in my room into a strong smell of dampness...I emptied a tin of lynx into the air to try to deal with it. To be fair, the bed was comfortable but the pillows absolutely awful. I was also a bit surprised at the size of the TV, it was a large room the TV was tiny. The ensuite whilst clean was dated and bore no relation to the age of the house Rooms in the Parsonage don't have locks on the doors, it has 3 lettable rooms. They also don't have bolts on the doors, that includes the bathroom....I can handle no lock, but no bolt!!! I was disappointed that the WiFi didn't work, my biggest concern was a lack of fire safety. This is a big old house, run as a commercial B& B, with lots of soft furnishings. There are no smoke detectors, there is nothing in the bedrooms which give any advice about fire evacuation procedures. My room had a lobby to it with a fire extinguisher in it. The extinguisher had no evidence of being maintained and more worrying was of a type which I understand is not appropriate for use, on health grounds, in residential property. I then discovered that one of the bedside lamps had the cable extended by joining two cables together, the PAT test sticker said 2005! Breakfast was OK, it was well cooked, not a particularly substantial full English,.cheap sausage but the bacon was OK. I must confess that I don't understand all the other reviews saying how wonderful it is, in my view it's very average...not unpleasant but certainly not exceptional I personally will not be returning

We had a fantastic stay, Graham was very helpful and welcoming. We stayed in the family room, this had great facilities for the children including children's toilet seat and step! The communal lounge had toys for the children to play with and a selection of DVD's whilst we enjoyed the complimentary coffee machine! A fantastic cooked breakfast in the morning with lovely home made bread, plenty of cereals and yogurts and nice cold juice! We really enjoyed our stay here, it's lovely and clean and well thought out, and most importantly very very comfy beds! Would absolutely recommend staying here and we would love to stay again.

Have enjoyed staying in this hotel over the years for different functions, my daughters wedding, a friends 50th wedding Anniversary party, a works Christmas party and again last night for our 21st Anniversary as a couple, each time we’ve had a different room and every time slept so well and not because of the alcohol, the beds and pillows are perfect never woken with a stiff neck lol yes it has so many different levels steps and it can be a maze to get around with some creaky floors and dated interior but this is what makes this hotel stand out from the rest it can cater for large party’s smaller groups and couples, it’s situated in a country setting it’s has a spa lovely swimming pool sauna and steam room included in the price which we really enjoyed it’s relaxing, All the staff are friendly helpful and smiling a great atmosphere. It’s a gem and I know we will be coming back again in the near future, if we lived closer we’d jump at the chance of having a membership to the leisure and spa part highly recommend