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Good job. Great staff. I’d go there anytime. Delicious food provided. Easy to change the dates. Communication is far too easy.

1. The hygiene is average, even the breakfast bowls are not clean 2. There is no toilet paper, only toilet paper rolls; 3. The bedside is far from the plug, and it is not convenient to charge if the charger cable is short

The hotel needs to be reached by light rail train in central London. The town is one of the world's film and television production centers. There is a BP gas station and M&S supermarket near the hotel, which is more convenient. Nice bar and restaurant in the hotel. The room is comfortable and cost-effective.

Stayed at The Manor, Elstree for three nights B and B, booked through Trip.com and paid extra for a “deluxe “ room. We checked in and we’re given a room called Notting Hill on the second floor of the old building. Very “tired” room, especially the bathroom. The extractor fan was very noisy - sounded like a helicopter which we couldn’t turn off. The loo seat was loose and slipped to one side. The cold tap on the basin would not turn off. Floor tiles were cracked and loose. Bath enamel was chipped in several places. NOT DELUXE. The following morning we mentioned the faults to reception who offered us a different room. We were give “Chelsea “ on the same floor. A larger room in better condition but still not really deluxe. Still “tired”. Breakfast was nice with plenty to choose. All cooked nicely and lots of item’s laid out to select also. Very slow service however, we waited 50 minutes after ordering for the cooked items to appear. Unfortunately, on our last evening the wheel chair ramps had been left out on the steps at the hotel entrance. As I walked up, one ramp collapsed causing me to fall heavily and knocked my wife over too. We both suffered injuries which we reported. The steps should have been removed earlier once the wheel chair had left. Please take care if these ramps are there.

Great Location, Terrible Service” I recently stayed at this hotel during a business trip. While the room itself was nice and the location superb, the service was extremely disappointing. The staff, particularly two individuals from the reception team(both was indian guys), were rude and unhelpful. Despite the hotel’s policy clearly stating that room service was available, I was told repeatedly to “come down” instead of receiving the assistance I needed. My team had booked an executive room, expecting a premium level of service, but the attitude and unwillingness to help made for an unpleasant experience. For a business traveler expecting professionalism, this fell well short. Would not recommend if you value good customer service.

Yeah for such a nice hotel the friendly staff were amazing it was being felt like we were treated like being felt like we were treated like royalty we couldn't ask for a better set of staff and as for the the accommodation well Mike gorge it was just fantastic it was just fantastic 5 star 5 star better than 5 star better than some London hotels and considering it seems the area of Watford since the area of Watford we were most pleasantly surprised we would never ever have expected something so glamorous we would definitely be staying here again