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This property is NOT 5 star - maybe 3.5 star. The bedroom suite was not clean with dirt on the carpet. Wash hand basin grimy and had to be cleaned ourselves before use, Room drinking water not replenished, tissue box empty, no spare loo roll, etc. Sloppy housekeeping. The decor throughout was tired and worn and cannot even be called shabby chic! Bedroom furniture tatty with drawers and cupboards not closing properly.Restaurant was very mediocre with limited choice. Bread rolls were uncooked inside and butter rock-hard and clearly straight from the fridge. Servers did not know the menu or wine list and to wear trainers in what is supposed to be a 5 star restaurant? Really! Staff should be sent on a training course at a real 5 star establishment to be taught how it should be done. Breakfast was adequate but nothing special. Bad luck if you are allocated a first floor room with others in the room above as the floors creak terribly. This hotel is very overpriced for what is offered. We suspect the owners think they have a good looking exterior (true) which is sufficient to attract guests. Well, we will not be returning and there are so many better properties in the Loire Valley area. Sorry to be so negative but this place was very disappointing and needs to be revitalised with better management )and some money being spent) before it can stand as a five star property.

What makes a stay all the more memorable is customer service. This Chateau exceeds in friendliness and hospitality. Olivier the owner greeted us as we checked in, every time we saw he himself would chat with us. He was so welcoming and gave us excellent suggestions for places to go and places to eat. Our room was clean, well maintained and comfortable. Our breakfast was delicious and included honey from beehives on the property. The property itself is large. We didn’t have a chance to explore but there are walks and tunnels.

Very beautiful castle 🏰 The heating is very good in winter. I arrived at the hotel at five o'clock in the evening and called at 11 o'clock in the afternoon to urge check-out. In the off-season, there were no guests and the front desk knew our check-in time, and the epidemic situation was almost self-checking at night without disturbing the front desk. I feel a bit unreasonable for urging to check out this way. Of course it’s not my own hotel and it’s true that I don’t have to be so careful. Other than that, all are great, hope to have a chance to come again 🙏