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Excellent place, very pleasant apartment, air conditioned and well located

Small room especially the shower part. Too bad the air conditioning was not working. Very friendly reception staff

The rooms are very small, and the garden is untidy and messy, which is a pity. The little girl at the counter is very kind and cute, the chef is very skilled, the breakfast is very sunny, but I have a good meal, there is a big supermarket nearby, freshly squeezed orange juice, meat, and cheese are very delicious. There is also McDonald's next to it🍔

Because we finally decided to go to the Geneva exhibition, we booked a room late. The hotel prices in Geneva have gone up and many of them are unavailable. We had no choice but to choose Annemasse, France, which is nearby, thinking of driving back and forth every day. I chose Mercure from Ctrip, thinking that it is an Accor brand after all, but the actual living experience and service are really not worthy of a four-star rating (seeing that there are only two reviews below this hotel on Ctrip, I know how niche this place is. However, during my stay, I also met other colleagues who came to the exhibition at the hotel. It seems that everyone is in the same situation and came because there are not many choices) Environment: It is close to the highway exit and the surroundings are relatively quiet. Even though the hotel room window is close to the road next to it, the sound insulation effect is very good when the window is closed, and almost no noise can be heard. There is an outdoor dining and rest area downstairs. The weather has been nice recently. Facilities: It seems that European hotels generally do not provide bottled mineral water, but I haven't been abroad for several years. So when the front desk clerk handed us two large paper cups after checking in late at night and said that there was no mineral water in the room and we could get water from the water dispenser next to the elevator, I was still a little confused. So for the few days we stayed, if we wanted to drink room temperature water, we had to come downstairs and get water with a large cup. The key is that if everyone uses paper cups every day, it won't be very environmentally friendly (later we moved to the Marriott at Geneva Airport, where they put a stainless steel kettle in the room for you to get water yourself, and you can take the kettle away as a souvenir) Facilities: The facilities should be considered quite simple. There were no toiletries and slippers in the room for the first two days, but there were toiletries after changing rooms. My colleague is said to have a bathrobe in the highest level Service: The service is really average. The service attitude and level of the girls who changed shifts at the front desk during the few days of stay were very different. My colleague sent clothes for dry cleaning, but they were not delivered until a day later. When I asked him about it, he didn't know anything and asked me to pay in advance and not put it on the room account. The plates left on the floor after meals in other rooms in the corridor were left overnight and sometimes not collected until the next morning. Although the increase in room rates is understandable because of the exhibition, but think about the room rate of nearly 2,000 per night for such service... As soon as the exhibition ended, I decided to go to Marriott. The only thing I thought was okay was the breakfast (compared to other facilities), and I also had a dinner in the hotel, which was very large. I wrote so much, but I can't see the hotel anyway, so I'll leave it for you to avoid (generally, you probably won't go to this place)

Very good apartment hotel Personnel très agréable à l'accueil et toujours souriant Service impeccable

J’ai beaucoup aimé l’hôtel, l’équipe était de une gentillesse en croyable. Le petit déjeuner était vraiment délicieux et frais et la dame qui s’occupe de ça était vraiment très gentille. Grand merci. À bientôt

Very enjoyable stay, great room, large space and friendly staff who were helpful. Location was very near train station.

I was really wonderful home, everything was really just the bar below our room with music up to 3h of the morning it was horrible I thought I was finally going to be able to rest I am pregnant and my night his great pas hein but this really was unsupportable