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Nice setting for the hotel on the lakeside and near to the golf course. Room was nice with water provided, a tea tray and a fridge. Bathroom was snug and the shower not very powerful. Room and bathroom were very clean. Staff all very friendly and helpful. The food was not great especially the steak which was sent back by two of our party one evening as was extremely chewy. They were offered a replacement meal with apologies from waiting staff. Omelette was very good as was the chicken and beef burger but hardly gourmet food. The menu for half board guests didn’t change much during a four night stay so we were allowed to choose certain dishes from the a la carte menu. Breakfast was usual continental fare. The boiled egg machine kept on being turned down so it was a gamble each day how long to cook an egg for which provided much humour amongst several guests. A good selection of breads and pasties. The staff worked hard to replenish dishes. The outside deck didn’t seem to get tidied at all during our stay with chairs knocked over and champagne buckets laying on the floor. Small things make a difference. The drinks are ridiculously expensive here so take your own pre dinner drinks to have in your room unless €18 for a gin and tonic is ok with you.

Overnight stay as part of a coach party. We were late arriving but the staff had a meal ready and served us immediately. Breakfast was equally efficient the following morning. I had a basic but clean room on the second floor. Poor view but this was not a problem

I do not understand the negative reviews of this hotel. It is not the Grand Hotel (and it does not even have the claim that it is), but at a really competitive price it offers a basic but clean room, clean bathroom, as well as the convenience of a free parking and free check-in. For example, my ferry from Dover to Calais was late and I arrived at 2 in the hotel: with the codes I had received, I entered without problems. I wouldn't come back to stay for a week, but to break the trip for me is absolutely what it wants us and I advise!

We stayed for one night in May en route to Germany. Easily found on the outskirts of town - car park just about large enough. Friendly and efficient staff. ‘Standard’ sized room, which was clean and comfortable. Bathroom OK with decentish shower pressure. Breakfast buffet was average. Couple of other eateries within reasonable walking distance. No complaints at the price!

We stayed in this hotel as a 1 night stopover. This was our first and last time in a Premiere Classe hotel (can’t understand how they are able to use this name as first class it was not). My daughter’s bed had faeces stains on the sheets. There were animal hairs on one of the other beds. The room smelt damp. The bathroom was dirty and there was no soap. The beds were fairly comfortable however our sleep was very disturbed as the hotel is like a giant shipping container so every time anyone closes their door the entire hotel shakes and the only way to lock your door is to bang it very loudly. This went on through the night. We were on the ground floor so we could hear EVERYTHING going on in the rooms above us- people going to the toilet, talking, walking around. There were no complimentary toiletries or tv (as advertised) and no plug sockets for charging phones or laptops. We didn’t feel entirely safe as the doors open to the outside and unlike other French budget hotel chains there was no fencing around the car park. The complimentary breakfast was a positive (we were able to use plates unlike a previous reviewer) as was the room price and its proximity to the motorway but in future we will pay a bit more and stick to Ibis or Ibis budget hotels.

We used this place as a stop off while travelling to the south of France on motorbikes. It worked perfect for us. Rooms were clean, but a little on the small side, and a little noisy later at night. Plenty of parking here, and a good selection of restaurants nearby. Don't bother with the beer in the bar though, it wasn't great. If you want to explore the history of Laon though, it's not really walkable.