Find the Cheap Augerville-la-Riviere Hotels

Terrible experience at this property! We booked a 3 night stay and only stayed one night since this was absolutely not what we had expected for a supposedly 5 star experience. This was supposed to be a relaxing trip with my mother and it turned out to be a disaster. By reading the reviews I see that others fell in the same trap as us. We were sold a stay at a Château and ended up in what might have been prior the maid quarters in a tiny and dirty room (photos included) 300 meters from the chateau. The manager there Lucie (who happens to also be the daughter of the owner) only cares about the groups that stay there and gives the worst rooms to the individual travelers. When we shared our concerns to her, she did not give a crap about concerns and was absolutely rude to us! Not professional with an arrogant attitude and she totally looked down on us. I stayed in many 5 star properties in my life as an executive traveling the world but this one is a total rip-off! There is not even a coffee machine in the room. They give you a tea kettle to make your coffee… and the cheapest of all they give you one tiny carton water per room (which would not even be enough for one person) and don’t replenish it when the room is cleaned. The restaurant manager on the other hand Kevin and Night Shift associate Mounir were absolutely kind to us so in a sea of disappointment we were grateful to have met them!

Le support du pommeau de douche est cassé donc pas pratique pour se doucher, les murs sont très fins et on entend toutes les conversations des chambres autour. Prenez des bouchons d'oreilles sinon c'est l'enfer quand ça commence à ronfler dans tous les sens. Point positif....le repas servi est vraiment très très bon et les 2 serveuses sont très souriantes et agréable . Pour manger pas de soucis mais pour dormir, je passe mon chemin.

The level of international hotel chains should be good, there is a swimming pool, in a forest. But you need a car, otherwise it is inconvenient to enter and exit. The cups and drinking cups in the room are all plastic, not evaluated, personal preference. But it doesn't feel like the hotel grade.