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The staff was very friendly and helpful! Easy to get to from the airport and right of the FV road to drive off into any direction.

Not bad... A 7 out of 10

Good overall, nice pool with bar and deckchair. Room quite large with equipped kitchen and small sofa. Good Wi-Fi, hearty breakfast, friendly staff. Free outdoor parking. Clean towel.

The accommodation needs updating and needs TLC until they get round to it. It is very clean, staff are friendly and happy to help. where we had fridge and kettle need to have double plug, they was quick and gave me a extension lead to use both together. it a shame bar inside not opened as we had windy nights and we was sat pool bar with patio heaters on which i didnt do. Lovely that in your accommodation you are told about put your towels down around the pool, that they get removed if not being used so no blocking sunbeds. could do with some paperwork for you to keep on your visit on what time you choice for meals and also what time snacks available on the all inclusive. It a lovely touch that you get a towel for you to use at the pool i not been to hotel that gives you them.. Food is good for a 3star only thing would be a problem in higher season is only 1 toaster in dining room. I full enjoyed my stay here. I would stay here again.. YOU ALL SHOULD BE PROUD OF YOURSELF XX I know people have put about road outside but the hotel can not be held responsible for this as it down to council..

Lovely hotel, exceptionally clean and the staff are lovely too, they even left a bottle of cava in our room on my birthday! The beds are the comfiest I have ever slept on in the whole of the Canaries. Entertainment is great as well, good to keep the kids amused. We will definitely be back here. WiFi is not great and there is no air conditioning in the rooms, a little tip is to open the bathroom and bedroom window, it allows the room to cool to a comfortable temperature. These are the only faults I could find in my time here, all the plus points certainly outway the not so good points, hence why we will definitely come back here.

The bathroom is a bit disgusting with the super worn bathtub. To cook 1 pan in which everything you put sticks and a normal pot For the price it is good, the location is great although it is a bummer, everything is under construction and in general good

Excellent Service , however be aware that i purchased through trip.com the hotel did try to charge me an extra £100 euros , because the deal i paid for wasn’t the price set by the hotel, however after the Receptionist spoke to the manager , they honoured the price i paid , all in all from start to finish took about 20 mins , the Room with a sea view was absolutely stunning, i thought the room had no electric , however a quick pop to the desk explained that the key card you use to get into the room goes into a slot in the entrance way to turn it on , ( quick suggestion to the hotel maybe explain this when you give out the room cards ) Having stayed in a different hotel previously i didn’t know what to expect , i’m happy to say i will be back , its at least 2/3 minutes walk to the beach , has disabled access which is great , lifts are in the lobby to allow higher floors, they have a chill out zone thats open from 9am which has rooftop jacuzzi’s ,sauna and stunning views over the sea , it also has two pools one inside the complex and another outside, The breakfast while inconvenient at times having to go downstairs to eat, ( they do have room service however at €10 was not something i wanted to pay personally it was a nice touch though ) was plentiful to say the least they had a large variety to cater to everyone . The receptionist were brilliant even with a slight language barrier , some are multilingual in any event , my advice learn some words in Spanish helps a lot ! The Room itself was absolutely spotlessly cleaned , fresh towels and bedding changed daily by the cleaners , with little heart chocolate’s was a nice surprise one slight issue for me unless you want to be woke up at 8/9am with the drinks bar i would fully use the do not disturb sign , The hotel has a massage and therapy i used the 2 hour service and both the husband and wife are an excellent edition to the hotel , they cater to a range of injuries , we even joked that my back was as hard as wood , they worked in tandem and gave one of the best massages i have ever had and i’ve had quite a few over the years. There are quite a few places to eat , however the restaurant which is about 1 minute walk from the hotel has the most amazing staff and the food is great, the prices are reasonable to. Now i know this is an adult only hotel so i was expecting the hotel to be loud in the evenings until the early hours , and while this was at the end of June 2024 i heard little in the way of noise passed 1am. Being the night owl having the sea view and listening to the sound of the waves at 1/2/3 am in the morning is the most peaceful i have felt , thank-you Ezra Mar for the Wonderful Memories. All in all it was an Excellent stay , I Will be back thats for sure , Thanks to all the cleaners and staff at the hotel , what a pleasurable experience.

Lovely experience, great time there

A very noisy or even too noisy restaurant room: sound isolation to be seen Then you have to get the water from the shower 15 minutes before having hot water: a sense no on a so dry island. Smiling and sympathetic staff .

The hotel has not been renovated in a long time. It has an 80's look. One mattress was terrible; another fell short of ”enough.” The cost of stay, per night, was very cheap. I would only risk going back for the price. The food, without being remarkable. Satisfied.