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I bought a family pack for 2 adults and 2 children with access to the spa and dinner included. The check-in is only from 15 a.m. I haven't received any more specific information from the hotel. I check in around 17:00 and I am informed that children have access to the pool only from 13:00 and with the last entry at 16:30, so they couldn't go to the pool anymore. A serious failure in the hotel communication occurred because I bought a pack with access to the pool that was not possible to do. Fortunately, the receptionist who was at night was not the same and was quite understanding the situation, allowing us to enjoy the spa in the family the next day between 13 and 14:30.

To start the road up to the hotel is a bit gnarly if you follow a Sat nav but there is an alternative which is a bit easier. The secure underground parking is a massive bonus with direct access to the rooms. Check in was so easy with broken Spanish and Google translate with exceptionally friendly staff. The room on entrance was spotlessly clean with the air con running so it was already at a comfortable temperature. The room was well appointed with a fridge and hair dryer and plenty of storage. There was plenty of space around the pool with no need for the crack of dawn sun bed dash. The breakfast was a normal fair of cooked and pastries, nothing special but more than adequate however the evening meal was the same every night and quite expensive for what it was. This may be an issue if you don’t have transport away from the hotel. The position of the hotel is quite remote so it would be a mission to walk to an alternative restaurant. The views from the hotel are stunning from the outside lounge area and if you are lucky enough to have a balcony room. So the upshot of the review is great hotel, excellent friendly staff, beautiful location spotlessly clean. The only downside is the evening meal options but if you have transport this is a non issue as there are plenty of alternatives available. So, would we recommend this hotel, absolutely and can’t wait to visit again

We stayed on June 2019. Great hotel at an exceptional location. Because we were three we booked a junior suite which has two rooms with two bathrooms and a living room where an espresso machine was our salvation on the quest of a Cuban coffee. The best of the room was the views from every window, you could see the entire Basilica and the Santina cave from the room. Breakfast buffet was really good with variety and quality. Staff nice and professional. The proximity to the lakes allow you to wake up early and visit them before the entrance closed (Summer time). I really recommend Gran Pelayo Hotel.

Quite tricky to find as not signposted on the main road but once found it was a very pleasant find. Staff seemed to be a family and were all very friendly. The room was very basic but the shower was hot, room was clean and bed was comfortable. We had the window open so heard water flowing the whole time which was lovely. Evening meal was very basic but tasty and hot. Barman spoke great English he was the son, the daughter’s English was very good too. Breakfast was continental, fresh with good coffee. Very friendly and homely atmosphere. There was a pool but no water in it so didn’t get to use it. Overall a pleasant stay

Very nice basic hotel. Good shower good breakfast and good enough Internet for a Zoom meeting. Nice owner. Recommended! Good starting point to go to Picos or one of the other attractions here in the surrounding. Quite a wide choice of restaurants in the village. Free parking.