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Le dimos otra oportunidad y fue un error, van a peor tanto el personal como el mantenimiento, ya en recepción la persona que estaba de iniciales (R.G.), poco simpática y menos empática, la piscina podrían decir que no quieren que se use, dos horarios diferentes y aún encima te contestan de mala manera, las medidas de seguridad en la misma zona con una abertura a diferente nivel, la pista deportiva impracticable, humedades, pesos de sombrillas en bordes, el desayuno muy básico y de calidad justito, los servicios que ofrecen no son de hotel de dos estrellas, más bien son de Pensión. Claramente no lo recomendamos ni volveremos, en el ayuntamiento de al lado que es Sanxenxo te encuentras mejores hoteles con la misma categoría y el personal es bastante más amable y empático.

The bedrooms were very comfortable, clean and beautifully furnished. They include a small kitchenette with fridge and coffee making facilities. The spa facilities were also excellent. I’ve never seen so many hydrotherapy jets and jacuzzis in one hotel. We enjoyed the sound bath, massages and floatarium. There was a daily programme of wellness activities including yoga, Pilates, sound baths etc. The staff on reception were excellent, with an efficient and friendly check in / check out. The buffet breakfast was good with a wide selection of hot, cold and wellness breakfast items. The major downside was the restaurant and bar service. There were very few staff available to serve food and drinks, so dinner service was incredibly slow despite the best efforts of the waiters / waitresses. It is a short 10 minute walk to the restaurants in town so we found this was a reliable alternative option for speedy service and a wider menu. There are restrictions around pool access for children. Accommodation in building 2 has a large pool that is accessible to 5-12 year olds. In building 1, there is a small unheated pool for 5-12 year olds (very cold water even in mid August) and an aqua play area for small children. The other pools in building 1 are exclusively for over 12s. Building 2 is better for families as it also houses the kids club, but the differences between the two buildings weren’t clear when we booked. The styling at the hotel is eclectic. It has a unique maximalist style with an incredible array of colourful props and lighting styles in every space of the hotel. We found it fun, but not a hotel for minimalists. The Augusta is primarily a spa with excellent accommodation. If it can improve its food and drink offerings, it would truly deliver on its ‘relax’ promise. More broadly, Sanxenxo has a lovely beach and lively seafront with lots of restaurants and ice cream shops.