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From the moment you check into the Red Level you are made to feel very special with a huge smile from the team, a wonderful welcome and a glass of bubbles, the magic and making of memories begins, staying here feels like a dream, this place is FAULTLESS! The pure luxury of every detail is 5 star plus. The hotel, the beautiful array of fresh flowers, the location, the view, the room and above all the service. Our room was spacious, clean at the level of luxury you would expect, wonderful views over the picturesque grounds, balcony with wonderful sea views. House keeping staff, very attentive very respectful we loved our fresh flowers, daily chocolates, fresh fruit and water. Each and every member of the team has a smile, nothing is ever to much trouble. Everything to make our stay extraordinary good. All members of the team are amazing as individuals and professionals offering their guests remarkable service. The guest Red Level service/reception is always eager to help with anything you need. Rafa the pool concierge and the team are all excellent and can make anything happen around the pool. Noelia, The General Manager is incredible. The way she interacts with her staff and guests which contributes to the success of this hotel. Noelia makes sure that all the guests are treated with the utmost care and does everything within her powers to make the guest’s feel welcome, she always has time for everyone even with her busy schedule involved with running this very successful hotel. We appreciate the extra mile Noelia always goes in order to make our stay so wonderful, Noelia is always around and about in the Hotel very much managing with a hands on approach. We have stayed in this hotel for decades having also tried some of the other 5 star hotels in Marbella the Gran Melia Don Pepe is definitely 5 stars all the way if not more. We returned a few months ago with our family who also love this hotel, such wonderful memories for us all. My son and daughter call this place their “Jem of Marbella” Breakfast in the Red Level is delicious, nibbles and snacks are served throughout the day. We love the champagne bar just to chill in, you can sit here for hours and just enjoy the peace….. and the champagne! Bardot restaurant overlooking the pool area is great for lunch, sit in the shade or sun and enjoy the most wonderful freshly cooked pizza or a full on steak meal if you desire. You must try Erre the main restaurant in the hotel for the most perfect evening out. Delicious food extensive menu, gorgeous wines and very attentive staff a perfect night for us all. As usual we celebrated our anniversary in Tahini the Hotels Japanese restaurant absolutely 5 stars probably our favourite restaurant in all of Marbella. Tacha the beauty saloon within the Hotel is as you would expect, “One of the best” we had a fabulous treatment each whilst we were staying, making this a must do for every future stay. All in all the team made our stay very special, we wil

1. Out of all the accommodations we stayed in during our 10-day trip to Spain, it was the most expensive but the worst 2. I paid in advance (including breakfast), but I went to check-in, but I said there was no payment, and I stood there for over 30 minutes. At this time, it was around 9:30 p.m. 3. Reservation details + card details + receipts, etc. are printed and shown. The staff tried to resolve it with the reservation company, but it didn't go well. He said he was sorry and said to go to bed, got the key and went to the room (moved by car) 4. I received two keys, but both of them opened the door. My husband got in the car and went to the front desk again to get them, but in the meantime, another one was missing. 5. I have to go to breakfast the next day, but no one contacted me to see if it was resolved or not. Since the hotel reservation company settled with the hotel, they said to go eat. 6. On the 1st day, after breakfast, they asked me to pay, and they said it was included, so they said yes. 7. On the 2nd day, I was leaving after breakfast, but the staff chased me out and asked me to pay. 8. I'm sorry when I check out, nothing to say

Marbella is a very good hotel. It's a 5-minute walk from the beach and a 20-minute walk from the central area. It doesn't feel far away when you walk around and take pictures. The hotel environment is very beautiful. The gardens, swimming pools, and walkways are all very atmospheric. The rooms The furnishings are simple and shabby. The breakfast is very good. I bought food in the supermarket for dinner. The hotel also delivered tableware. It is very nice. The booked price includes 2400 per day early

Fantastic hotel and truly deserves its rating. Central location super clean and staff wonderful. Ultra modern and rooms great size with the most comfy beds. Stayed bed and breakfast. Fantastic choice of foods. Booked with TUI and very well priced. Nice few extras like DJ one afternoon and great guitarist one night. Don’t read all that about the traffic as the windows are pretty sound proof. We had great four days in PB and we will be back thanks all

First the negs; There were some poor electrics one socket was with wires showing and the balcony the same without light. The balcony was half fixed still no working light but no bare wires, the socket was fixed. So no balcony light. The sheets are thick and rough not light or soft and it was not nice as it was hot and I don't like to use air con but like a sheet on me. The lefts are unreliable. You can wait 5 minutes for one to take you up or down they just pass you though called and as I was on the 3rd floor and there are 7 (actually 8 as the breakfast floor is an extra floor between 0 and 1 called E) so I did not want to talk to roof terrace for pool area nor down for breakfast. My room was noisy as had a connecting door between me and the people next door no insulation from speaking at all. No coffee making facilities as no kettle or cups milk coffee tea in room. Safe needed money if wanted not self set code it was the key type and 3 euro per day which I did not want to spend so locked stuff in my case. The toilet seat moved when sat on. The shower was over bath and in the middle of the length of the bath not at the end yet they only provided a shower panel/screen to half way so you either got loads of water on floor or had to hold the shower and not have it on the holder really strange. The hand soap was horrid smelling. Breakfast was hot and miss with the eggs they usually were old. The melon likewise some days was soft on edges like out for hours or cut the day or two before. The sweet pastries were mostly mediocre and cheap tasting. I cannot comment on the meat I don't eat it. Now the pros: Location. Absolutely wonderful for beach and the old town centre and all the parks all on foot and good supermarket nearby Carrefour so no need for car. The balcony was nice for 2 people and looks down on the street with trees and birds and lovely sky at night. There are 4 free electricity sockets in the room. The reception staff are really nice and helpful and spoke good English. The roof terrace though had small pool was nice as the pool was covered and would be good off peak though unheated and there were plenty of umbrellas and loungers for use. No bar but you can buy from the bar on the floor E and take up. Wonderful sea view. They have included a long curved sloped entryway for pushchairs and wheelchair users to enter the building. The cleaning is of a high standard in the main. You get a floor clean once a week and daily bedmaking or towel changes as needed you just leave towel on floor if dirty. Plumbing very good and shower pressure and temperature hot or cold as wanted very good. I hope you find this helpful if so please vote so!

This is a lovely old hotel in a fairly quiet location surrounded by apartment blocks and only a couple of hundred meters from the seafront. The interior, although old, looks really beautiful and the apartments have good facilities including dishwasher and washing machine. However, the hotel, in my opinion, doesn’t make the best use of what it has. The brochures state it has two bars, which it has, but only one is used which is located in the middle of the restaurant and with only a couple of large sofas and armchairs gives the place little ambience. I have to agree with other reviewers the one of the biggest let downs is the reception, particularly one of the male receptionists/ manager who seemed to treat guests like an inconvenience, there was certainly no smiles or cheery welcome, no explanation of the hotels facilities. Just a request for passports, sign here and here. The room keys were plonked on the counter and that was it. He was most certainly a graduate of the Basil Faulty school of hotel management. The decor of the is restaurant is also very nice as are the staff but we only had one meal in it and both our meals were cold and had to be returned for reheating. Sadly, on our final morning in the hotel we had a 8 am pick up and discovered there was no water in the room which turned out to be the case throughout the hotel. We had an apology, but we had to leave without being able to freshen up. The pool and pool area is very pleasant and there is no problem with availability of beds with most residents respecting the No reserving policy. As my title suggests, it could be so much better with a little effort on the part of management.

This 3-star apartment hotel is better than many 4 stars hotels we have been in. The staff was kind and helpful and parking was available. Pool view from the room was nice and so was swimming in it. The room had nice furnishment and a possibility to cook for yourself. The lobby bar was also nice and pretty. Cleaning was good and the cleaning lady polite. The location was very convenient at the city center. Overall value for money was good. If we visit Marbella city center again, we will come back here!

Winter in Ola Alanda Club Marbella Stuff you should know - we spend a month here from November 2024. The single bedroom apartments are actually very nice, well equipped and reasonably spacious and though not quite as large as the photos may suggest, there is a very decent sized double bedroom (though the bed was two singles pushed together) a large bathroom with bidet, loo, handbasin and walk in shower, plus a kitchenette and comfortable sitting room/dining room with secure parking nearby for which there is a daily charge. In terms of the site locations, the single bedroomed apartments are up nearer to the hotel entrance and some face the parking space and garden, rather than the pool. Not the end of the world but worth knowing that you may stand more chance of a pool view with a double apartment, so do ask before booking if that is important. In terms of equipment; in addition to the aircon, there is a washing machine and drying rack as well as good size fridge/freezer, dishwasher, toaster, kettle, hob and microwave/grill and plenty of glasses, pans and plates etc. Regarding the open air pool: It is likely that only fans of wild swimming in English lakes would want to use the external pool at this time of year. It was however, advertised beforehand as open all year but this was not the case – however, the option of having the sun loungers to read by the pool was nice and the smaller indoor heated pool for a swim is a great alternative, plus there is a very decent and well-equipped gym. In terms of the hotel’s restaurant – we are unable to comment as we did not eat there, there were just too many other options! Within a 10 minute walk across the bridge over the A7, on either side of the road, you have almost every nationality of restaurant and bar available, plus a Carrefour and smaller supermarket, so you need not worry about being well fed. We especially loved the Dragon Chinese, which was excellent, the Nufluid Bar seemed to have attracted every Brit from a 5 mile radius for the food and music, the Steak bar, the Tapas bar near the Ferreteria across the road also seems to have a great pub atmosphere and best of all the Masala for a very tasty and beautifully served curry . Back at the apartment, the kitchenette also has everything you need to cook a decent meal. I should also mention that all of the staff we encountered were exceptionally friendly and helpful and that there is a nice bar outside the hotel restaurant, which has ‘Happy Hour’ at this time of year, with half price drinks at 4:30pm and the occasional entertainment organised. Some top tips: • Many of the TVs will have the older SCART sockets and not HDMI – so your Amazon Firestick won’t be of use, plus the existing sockets are often blocked by the TV mount. • The WiFi is very patchy…so suggest using your phone as a hotspot or some type of mobile dongle for internet use. 4G reception on Orange is pretty good and 5G also often available. In terms of getting out and about.