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Booked this hotel as a base to visit Baeza/Ubeda/Jaen and it was perfect for what we wanted. Clean, modern hotel close to the motorways (which you don't hear) to the 3 cities mentioned before. But also only a bit more than an hour to Granada and Cordoba. Massive free parking lot available. Probably because this hotel seems very popular to host wedding parties. And unlike the motorway. These can be heard from your room even with the sliding door closed. As it was April and the weather not that great it didn't bother me though. 2 big positives were the mattresses and pillows. Where normally in Spain I utterly hate the pillows. These were marvelous. The memoryfoam provides good support while one of the others provides height. Combined with lovely mattresses gave me the best sleep in ages. Better than my own bed. The breakfast is a good buffet style, in (again) a modern designed room. However the accoustics are not that great. So if I had to come up with a downside it would be the echo chamber that is the breakfast room. If I'd ever return to visit Jaen I would without a doubt come back here

The hotel is very nice and very nice and very nice. In a few days, within the same week, I have stayed 3 days at Hotel Infanta Cristina and appreciated your room and unhuman treatment. I had to print 2 pages of a manifest type in favour of the city of Jaén in front of UNESCO and have warned me of the possible poor quality of printing and, despite this, the 10m €uro fee per page, A message clearly opposed to the customer's need; of course I did not print, I went to an alternative hotel (where I was not even a guest and I was print free and on the walk. Similarly, the reservation was made for 2 people, but the second was unable to travel and host**** due to the death of a direct family, as they requested compensation for the higher payment made, by a non-contracted breakfast, The answer is that ”it is not possible because the wholesale reservation does not allow any changes”. I will try to take into account the treatment received for future reservations.

The hotel Europa has very clean rooms with air conditioning and flat-screen TV. There was nothing to make at the cleanness of the sanitation facilities. It was all very clean. Care products were also available. The bed was also very clean. Rooms can only be entered with one key card and are therefore very safe. The staff was very nice and friendly; however, only a few staff speak English. 24Stunden Reception. Credit card payment is also possible. There are even two computers available for guests. The hotel is fitted to disabled people as a seat is available. A further rampe for wheelchair drivers is located in front of the hotel. Parking is not available. But you can stop your car in the nearby parking house. The parking house has opened around the clock. The hotel is very central. Attractions, museums, churches, restaurants and cafes can be reached on foot. Public transport is also in the immediate vicinity. Unfortunately there were also a few shortcomings at this hotel. The bed in the room was a little too short for my body size of 196 cm. There were also technical problems with air conditioning. At the running band the air conditioning fell off. The staff could not solve this problem either. Very disappointed I was about breakfast. I had booked the hotel with breakfast. At the hotel I was then informed that there is breakfast only at 7.30. It was unfortunately too late for me. At my request, the staff were not able to offer breakfast already at 6.30. There was only a cup of coffee. That's very disappointing because I had to leave early.

There is an underground parking lot, with a steep slope. The hotel room is not small, and the location is very good. There is a cafe across the road, where you can have breakfast. You can walk to the cathedral and the hotel within 10 minutes.

Disappointing hotel in the middle of Jaen. Very hard to find even with sat nav as most of the city centre is a one-way system with numerous traffic restrictions. Parking is in an underground garage about 50 metres from the hotel and is chargeable. Our small room was in need of a lot of TLC. Dated furniture, holes in the wall, a safe that did not work, sockets with no power and pathetic air conditioning. We were only staying one night otherwise we would have requested a change. Breakfast had a very restricted menu and you had to obtain coffee, tea etc from a vending machine (no charge). All in all a substandard experience and one that we would not wish to repeat.

Poor service throughout! Most disappointing. We requested a double bed, the room had 2 singles. We asked for them to be put together, impossible! We asked for tea/ coffee facilities in the room , impossible. We asked to have our light lunch on the patio, impossible. The swimming pool area has zero service, no tea, coffee, drinks etc. The pool area is poorly maintained. You have to ask for a code at reception to use the ground floor toilet. These people have zero concept of ”service”