Find the Cheap Grau i Platja Hotels

Completely comprised by the worst checking-in experience of our lives 5.0 Liked · The breakfast buffet was very good. Excellent coffee, good variety of options. Nice breakfast room, not over crowded. Disliked · Checking in at reception was the worst experience of many years of checking in at many types of hotels, in many countries, for both business and pleasure. It was the most unwelcoming process, where my wife and I felt like potential criminals. We had paid in full, in advance, when making the booking, for the six nights. That's fine. We were asked for our credit card to be scanned for a pre-authorisation. Why? we asked. ”Its for security for the room” we were told. My wife asked ”is this in case we damage or trash the room”. The receptionist smiled and nodded. Then came the ”terms and conditions” which we were asked to sign. This was four A4 pages of small font script, in SPANISH. ”Fine we said, Can we have the English version?” We don't speak Spanish and are from Ireland. We can't sign a four page document we can't read. Besides which we are fully paid in advance and you have additionally taken an authorisation of our card for any damage that we cause. What further assurances are required in a four page document. We explained very calmly and politely that we can't sign a document we can't understand. Another receptionist colleague offered to translate the ”important bits” of the document for us verbally. We declined. A signature on a document is a legally binding acceptance of the document in its totality. Ignorance is no defence in law. They had another mini conference about this with what appeared to be a shift manager, ( who didn't acknowledge us or come over to where we were standing at reception) and then they advised us that they would translate the document using A.I. but after another 15 minutes of us waiting then announced that they couldn't translate it. They would allow us to complete check-in and if we came back to the reception desk the following day they should have a translation for us to sign. We didn't go back to the reception.

Estuvimos alojados en el hotel 5 días del 21 de agosto al 26 de agosto, en familia.Es un buen hotel , para ser un tres estrellas tiene un buen buffet .La cercanía a la playa , aunque tiene una piscina pequeña, es suficiente para darte un chapuzón y usar el jacuzzi. El personal del hotel es muy amable , quisiera darle las gracias a Sanna , por ser una gran profesional y por ayudarnos en todo momento. Sin duda es un hotel que merece una estrella más .

Hotel con unas 50 habitaciones con muy buena ubicación. El personal de recepción, todas son mujeres, muy profesional, agradable y empático. Un encanto de chicas. Esto es muy importante en los hoteles porque son el ”escaparate” del establecimiento. Te aconsejan, te orientan con agrado en todo lo que necesites. Igualmente el resto del personal, siempre dispuesto a contentar. Y la labor de las chicas de la limpieza encomiable. Todo estaba impoluto. El hotel cuenta con todo lo necesario. Un pequeño comedor, acorde con el tamaño del hotel, con un desayuno buffet bastante aceptable y aunque no la utilizamos tiene piscina. El paseo marítimo y las playas y los restaurantes muy cercanos. Una línea de autobús a 50 metros del hotel te lleva al centro del pueblo que está a unos 5 kilómetros. La relación calidad-precio: buena. No es muy complicado aparcar en la zona, al menos por estas fechas de principios de junio. En definitiva, un hotel recomendable.

A very luxurious hotel. All is very clean and beautiful. Parking is a little less because the garage of the hotel is usually full. This makes you need to walk a bit and park paid. Furthermore, good service, good food and a nice staff. Fine beach and boulevard on walking distance.

The room that gave us a Suite was a walk with the bathroom in the room. And the Uniq plant is a wonderful experience that you have to hire if you are going to be a few days. The only thing you can get is that if you have breakfast on the terrace is not the same buffet as in the room and that is understood by logistics but clearly, you pay the same and it is not the same buffet just for enjoying the terrace.

One of my sons and I stayed in this hotel for 7 nights in June. It is a hotel mostly visited by spanish guests, we saw and talked to a french couple, but other than that spanish families and elderly couples. The highlight of the hotel would be in my opinion the food. It was excellent: fish everyday, salads, mexican food, indian food, paella, humus, fruits, they also had soya milk or free lactose milk. My birthday was in one of the days spent there and they surprised my with champaigne and a small cake. I really appreciated this gesture, it was very thoughtful of them. Muchas gracias! The room we received was on the first floor, facing the pool and the parking lot, with 2 huge beds. Clean and cleaned every day. The hotel is about 3 minutes walk from the beach. I have seen sandy beaches before, but smaller, this was really large and with smooth sand. What I didn't like at all was that the other guests with kids didn't care that their kids were really loud, screaming at any time of day and night, of course this was not the fault of the hotel, but maybe they could have been reminded that they were not alone in the hotel. What I would recommend is that they think of some entertainment for the middle aged guests as well, now it seems to be done only for the kids and for seniors. All in all it was a really nice stay and I would go back.

Spent a week there with my husband and my young daughter. We paid for all three meals that does not include any drinks. The Spanish tables were served tap water in a jug. We were only offered bottled water for a fee. The wine is cheap and not very nice so don’t bother paying for it. The food is ok but the selection is very limited and if you are a vegetarian you could easily end up not eating much. Service was very average and they don’t speak English. In fact, they make it clear that they look at you as a walking wallet and have no time and respect for you. We got the smallest room in the hotel while it was rather empty. The view was to the next door neighbour’s bathroom window combined with the view of a dirty backstreet. The room was clean and the cleaner greeted us with a smile. That was nice. The pools are tiny and the “spa” means that you have a steam room. The gym is a joke and the hotel lounge seats are uncomfortable. The hotel entertainment is unbearable. The roof top bar is actually really nice and they play lovely live music and the view is spectacular. By the time you add up all costs, you are better off going 4star all inclusive somewhere else.