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This hotel was an unexpected surprise! Located in a lovely little village surrounded by mountains, it has a very cosy feel from the moment you roll into the car park. Staff were very welcoming and efficient at checking us in and allocating our room. The room was quite large with a very ample en-suite bathroom and a big comfy bed. There is nothing to not like about this hotel, I can just imagine being holed up here in mid-winter enjoying the excellent food and cosiness of the hotel. If I had to be nit-picky the only points I can think to add is that I couldn't get the air-con to work and the room was quite warm. The bathroom, while lovely, has lethally slippery tiled floors when wet, so be careful when leaving the shower! Would love to return here one day and take in more of the hotel and the surrounding areas.

Estuvimos con un numeroso grupo, 144 comensales, cenando en la borda de Casa Irene, en el corazón del Valle de Arán hace unos días, ya conocíamos el restaurante de ocasiones anteriores y volvió a sorprendernos gratamente. Tanto los aperitivos, fideuá, embutidos ibéricos, quesos del Pirineo, como los platos principales, merluza, cordero y los postres , tarta fina de manzana, crema de Flor de azahar, resultaron exquisitos. Con buen servicio, sin espera entre platos y con un ambiente fresco, agradable y acogedor. Excelente relación calidad precio. Totalmente recomendable.

The location of the property is excellent and an easy 10 minute walk into Vielha with plenty of parking. It is an old fashioned property and the outside could be tidied up, it does look a little depressing but the style of the building doesn’t really help. Inside reception is airy and modern and check in was quick and easy. Lifts are available to all floors. The aesthetics elsewhere are very dated and are worn, for example the corridor carpets are threadbare in places. The bar area though is airy, light and comfortable, as was the dining room. These remained largely empty though and as such there is no ambience or atmosphere, but this isn’t the hotels fault if they are not used. Outside and terrace and pool was a nice addition as we had fantastic weather. The room was relatively small and quite dark (because of the style building) but it was perfectly adequate and we had a fairly comfortable three days. The bathroom was perfectly acceptable also and the shower was good, albeit make sure the shower curtain is in and fully across. The bathroom hairdryer was slightly melted which was a little concerning so I didn’t use this. The other improvement definitely needed was the towels as they were thin and rather frayed round the edges in places but the toiletries included were really good. The room cleanliness could have been slightly improved, only in that there were cobwebs in the bathroom and dust over the floor under the desk, but otherwise the housekeeping was fine. We had breakfast one day and I felt it very good value for 12€. The drinks in the bar were very reasonably priced and Mario was lovely! The staff we encountered were all friendly. There was a steamer iron available at reception but there is no kettle in the room which could be a big improvement and is a facility I would definitely expect to have available in a stated four star property. Overall, yes this property is dated and rough around the edges; I would not agree it reaches the four star standard however for the price we paid I didn’t feel it unreasonable and for our needs on this occasion it worked fine so providing you want just a pit stop and are getting out and about you’ll be fine but don’t expect luxurious surroundings or facilities. A reasonable budget accommodation is how I would summarise this hotel, but we had a perfectly pleasant stay.

Tiene una ubicación estupenda y la recepcionista es un encanto. Estuvimos dos días y nos pareció un lugar muy acogedor, limpio y cómodo. Los servicios adecuados a lo que buscábamos. Lo recomendamos sin ninguna duda por su ubicación, el pueblo y el personal

The hotel is centrally situated in a busy square with access to shops, bars restaurants. You need to unload and find a parking space nearby. There is a very noisy bar in the square where the customers congregate outside. It was really noisy until midnight. If these guests are staying in the hotel the noise continues a bit longer. It starts again at 5 am when the cleaning of the square starts then the vehicles. Maybe we were unlucky but the staff were unfriendly. No info given on breakfast, wifi etc. Had to wait for ages for coffee at breakfast and another long wait at checkout to get someone to come down. Room was nothing special, shower above bath was in ridiculous position, bathroom had a lingering sewage smell. We were here for 1 night as our hotel had overbooked so perhaps we weren't given the same service as a normal customer but we won't be back. There is no bar or restaurant.