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This is a very beautiful hotel, the gardens and pool areas are truly spectacular, however….. There is minimal service at the pools, it is difficult to get a drink and impossible to get any food or snacks which is a great shame as they could capitalise on this. Instead you are charged for changing your pool towel during the day €2 I believe which is pointless and only makes the customer angry at the meanness of such an expensive hotel. The pools are not heated - even the heated pool doesn’t feel heated. Although there are many restaurants they are not open every day - usually only one or two are open so it’s not quite the choice it appears. The quality of the food is poor and greatly overpriced. At the Italian restaurant the food was very poor except for the Mille Fueille dessert which was incredible - the pastry and the presentation were stunning. The main restaurant at the weekends is so overcrowded, it’s impossible to even get a pot of coffee as there are not enough staff. The room itself was the lowest available and perfect with a small garden. There wasn’t any milk for a cup of tea which would improve the stay for me anyway. I would like to say that one particular chap at the adult pool (at the bottom right of the gardens) he worked so hard all day keeping the beds, parasols and towels in order, keeping his customers happy - he was very conscientious about his job and really should be recognised for this. He worked Saturday and Sunday until around 4pm (that was 02/10/22) I would go back because the grounds and hotel in general are a treat for the eye but I would eat out elsewhere unless the prices are greatly reduced. Don’t be put off but be aware of a few faults which could be easily mended.

We just spent 5 days at the Grand Luxor resort and village, what a hidden gem. We stayed in one of the two bed villas, it was beautifully peaceful and quiet, amazing views from the upstairs balcony overlooking the towns skyline which was only a 10 minute taxi ride. It was immaculately clean, and had everything we needed in the kitchen, free high speed wi-fi, 3 TVs in the villa all with UK channels. Air conditioning, A helpful and friendly housekeeping team that could not do enough for you. We had our own small pool that was cleaned daily, perfect to cool off.. there were also 5 other lovely pools on the villa complex. The hotel resort and grounds were very well kept, again very clean with two large pool areas, the hotel was modern and finished to a high standard and always smelt lovely. A vast selection for breakfast so something for everyone. The villa was perfect for us, before the start of the season, so peaceful and quiet just what we wanted. The hotel would be ideal for children and families as it has so many facilities and so close to Terra Mitica with free tickets into the theme park. We will definitely be going back.

Very good service, excellent natural juice, which many 4-star hotels don't have 😄 It's very good and very modern, with details that are highly appreciated. Coffee and water 24 hours a day 😄