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It is with considerable disappointment that I pen this review. Our experience at SANT JORDI, a purported 5-star property, fell drastically short of our expectations and has left us questioning the credibility of its rating. Upon our late-night arrival, we were eager to unwind and revel in the luxury amenities, especially the bathtub, which was a pivotal factor in our selection of this hotel. However, the excitement quickly morphed into disillusionment when we encountered a large, unsightly brown stain on the side of the bath, resembling feces. This egregious lapse in cleanliness prompted immediate communication with the reception, an interaction we hadn’t anticipated. Our subsequent meticulous inspection of the room uncovered more shortcomings: black mold inhabited the shower area, posing a severe health and safety risk. Furthermore, the water tap, when operated, emitted a noise so intrusive that it had the potential to disrupt the slumber of other guests within proximity. These occurrences were not only inconvenient but also reprehensible, considering the supposed standing of the hotel. Our concerns, articulated at check-out, were met with assurances of a full refund for the inconveniences suffered. Despite this promise, the refund is yet to materialize, adding to our grievances. Our stay at SANT JORDI was marred by unacceptable cleanliness standards, glaring maintenance oversights, and unfulfilled promises, all incongruent with the hotel's purported stature. We left feeling deceived and distressed, far from the rejuvenating experience we sought. It's imperative for prospective guests to approach with caution and for the management to institute immediate rectifications, lest the hotel’s reputation suffers irreversible damage. Rating: ⭐☆☆☆☆

Hotel in the middle of the tourist area and with a leisurely two minute stroll to the beach, is perfect for a first visit to Calella. The overall standard is perfectly fine and with a good buffet breakfast, it makes for an ideal place to call home for a week. The railway station is a brisk ten minute walk and whilst the area can be quite lively, the patio door onto the balcony did a good job of proving peace and quiet. All in, we had a good stay.

Our first night of eating in the restaurant my husband and I were extremely sick within an hour of eating in there.. The food was not hot but tepid and bland . We were so ill and almost called the doctor and later on found out there had been a great number of people who had fallen very ill and hospitalised too.. All who spoke to us had eaten in the restaurant. The late night man on reception was extremely rude and just waved his hands in the air and told us to go to hospital. We needed water and we were told to go to the restaurant .. not a wise move when someone has been vomiting all night to enter a restaurant full of people. Reception girl kindly got me a jug of water but not bottled. In addition to this the queues for the restaurant are horrendous and it’s like a school canteen in there. So noisy!! We were here for a week and spent four days in our room living on bread that our family member got for us .. When the sickness first occurred we tried to use the phone in the room to get some help and water but it wasn’t working. This was later fixed at a later date.. i asked for the manager to call me but I received no response. The next day I asked again and still didn’t receive a phone call.. No one was really concerned about this food poisoning and the sickness. The hotel reception is clean, the rooms are basic.. There is no coffee & tea facility in the room.. There is a safe in the room but you have to pay for it. Pool area is rather depressing, not enough sunbeds and full of smoke.. All in all this hotel is not what I would consider a four star more like a two/three. Horrendous experienced!

We have just returned from a week at GHT balmes and we have honestly had a very plesent experiance - One of the cleanest hotels we have ever stayed at! - we were half board breakfast had pleanty of choices from ceral, fry up, cold meats, baked goods and more. Dinner again one of the best hotels weve stayed at there was not 1 night where there was the same there were always options for kids (chips, chicken nuggets, pasta, fish fingers) they did have a spanish night, burgers, paella good for fussy eaters as there eas always something. - staff were nice and helpful on reception - pool bar was well priced for food and was very good quality we ate there everyday - rooms are clean and fresh bed was comfy - location, is close to beach shops and trian station all withing a 5 min walk and very flat! Only down falls were - half board meal times were 0730-0930 and 1930-2130 which in my opinion is quite late and people with children did struggle with the timings. - shower was very on and off very hot and cold - the pools are FREEZING all the children end up in the jucuzzi as its the only bareable place for them to go - the staff at the pool bar were nice but i did find i would often be stood being the only person waiting to be served and they would be stood chatting and wouldnt acknowledge i was there for around 5 mins Overall this was a great holiday and the downfalls mentioned are minor in comparison to the great things about this hotel i would reccomend for anyone to come here. ⭐️⭐️⭐️⭐️

The rooms were clean and the beds comfortable enough. The pool area is small but the pool is fine and clean. There were always enough sunbeds. The bar is fine but the staff was not happy to deliver many cocktails. The location is great with a lot of restaurants and at least two supermarkets close by. There is about three minutes walk to the beach. We went half-board. There was no problem selecting if we wanted to have lunch or dinner but you need to notify the reception. The food is what is expected in hotels in Spain, uninteresting unseasoned well done meat without any gravy and selection of seafood, so it got boring very fast. Half-board does not cover any drinks, not even water. Everything was fresh and they have a great selection of fresh salad. Some guests I know went full-board and regretted it since it is a nice change eating out once and a while. Breakfast is good, but the chef usually could not cope with the eggs and the bacon is not what you would expect in northern Europe. The reception staff was helpful. They have a lot of activities like mini discos and shows for kids in the evening. Overall a good experience and I would stay there again.

The only drawback is the location and parking. Everything else very well. Very friendly staff and great food. It is a family hotel with many activities