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Excellent hotel

The room is old, especially the shower is small and terrible. But the people at the hotel are very hospitable. excellent service.

We stayed on two separate occasions in November 2023 and both times the experiences were exceptional. The hotel is a short, covered walk from the airport and you instantly feel very safe, secure and comfortable—even walking to the property at 2 a.m. following a rough two days of air travel. The property itself is new, clean, beautiful, quiet and airy. The rooms were thoughtfully laid out and spacious; well-appointed with bath tub and shower, remote control blinds, fridge, and floor level nightlights with sensors so that you could safely get up in the middle of the night without ever needing to switch on a light. The pillows suited the different tastes of each member of our family and the bed linens were soft and luxurious. We all slept uncharacteristically well. The pool was beautiful and there were a seemingly endless supply of loungers and cosy seating areas. The restaurant was wonderful and featured a large selection of options. Room service was also great with a nice selection of standard dishes and local specialities and food was hot when delivered. But as incredible as everything was, the best part of hotel was its absolutely amazing, multilingual staff! They’re truly extraordinary—very attentive to guests and dedicated to making your stay as pleasant and remarkable as possible. On our second stay, we arrived in the late afternoon and about ten minutes after arriving to our room, there was a knock at the door; two staff were there with bedding and offered to make up the pull-out couch as a bed for our child. We didn’t request this or even think it was an option but there they were, anticipating needs we didn’t even know we had! But we were most impressed when, at the dinner buffet, a staff member approached my son and I asking if my son was unhappy with the food choices; I explained he was a picky eater and asked it might be possible to get a simple cheese sandwich. The staff member immediately sprung into action, offered some special options for my son and within minutes we had a made-to-order cheese sandwich with fries and a happy little boy. We simply cannot express how deeply impressed we were with the hotel and staff. We cannot wait to return for a longer stay!

Once again ! A great stay at this hotel with nice team and delicious international and traditional dishes. I would like to thank Mr foudel for his great service, And if you visit this hotel dnt miss the opportunity to have a great moment at Elbeida restaurant, Mr Rachid and his very welcoming face will take a good care of you, with a very friendly and professional team .. Of course will stay again at this wonderful hotel !

Very good ,clean Hotel. With no exeption All sttaff were amazing and helpfull espesialy Farid recetionist and the housekeeping incharge of 4th floor. I had great time, will definitely will go again also I higly recomend it. Thank you Hotel Roza Team

I had an excellent stay and I would like to thank you for everything: the warm welcome, the kindness, the attentions, the advice, the cleanliness of the lodgings, their really complete equipment, among others, and also I would like to emphasize the sympathy of each of Mr. Abdennour, Mme kafila They were very sincere, helpful and kind... The catering service was also excellent and presented a very varied choice (the food was of a very good standard and the buffet was impeccable)...

Facilities: very good Hygiene: very good good environment The service was excellent The transportation is very convenient, the breakfast is delicious, the service staff are friendly, the room is very clean, and the sound insulation is good. I ordered it for my colleagues and they loved it

#Praise#For toiletries, room size, corridor sound insulation, convenient transportation, mosquito control measures, satisfaction with nearby restaurants

I have stayed for a couple of days with my family for the occasion of my birthday and the staff were absolutely amazing, great service!! Special thanks to Tayeb at the reception, Mehdi at the breakfast and Sheraz the guest relations supervisor for organizing a beautiful birthday cake for me. Of course not to forget the chefs behind the very tasty food! And the entire team! Thank you!! Hanane Derouaz / Mamouni Ouahiba