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Zleep is located in a great spot just a few minutes away from a station that provides access to most of Denmark by rail, as well as some decent shopping options. The shared spaces are for the most part clean and relatively tidy. Experience will obviously vary, but I arrived two hours after my check-in time and was greeted at the room by cleaners that were vacuuming and changing sheets inside. After they'd left, I noticed a dried blood stain on the cover underneath the mattress topper. Aside from this disgusting detail, there was little to no pressure in the bathroom showerhead. The tap water never got quite cold enough to be comfortable/thirst-quenching. The toilet flush button had to be held as otherwise it would stop flushing, rather than go through the expected cycle. There's no extra plug sockets near the bed, so forget anything about having your phone charging by the sidetable. Finally, the TV had some public service channels that simply weren't working. The hand soap in the bathroom does smell *really* nice though.

We first went to check in on Level 8 (which should’ve really been Level 6...if you want to speak to someone face to face). So we checked in through an intercom and were asked “What city do you want to check in to?” I wanted to be sarcastic and say “Beijing”....but I said “here....Copenhagen...we’re on Level 8.” Our first night at 11:30pm, we woke up to 3 guys laughing at the end of our bed saying that we were in their room. They were obviously checking in late and their key somehow got access to our room. I don’t wake up that well and to have 3 guys talking another language in front of us at the end of our bed while my partner is half naked...was strange. The staff were very apologetic, but had no explanation or compensation or anything....not even a free breakfast. Your room isn’t cleaned everyday, it’s like a ‘when we feel like it policy’, which left us searching for toilet paper. Not that this bothered us but Levels 7,9 and sometimes 8 reeks of ****. Yeh tea and coffee would be great in the rooms too. Having said all that, the staff were always really nice....but just some STRANGE things.

We gambled on this motel as a good halfway point between Roskilde and Copenhagen, so that we could combine the Viking museum with the capital. We rocked up and the initial view is like something out of an old school crime thriller film, with little metal chairs outside rooms, and a chance to park outside your allocated room. It is relatively mild looking. Once we got our key though, we got access to a family room for 4, with 4 beds, big screen TV that let’s you chrome-cast streaming services over the very quick WiFi. This meant the kids could watch Netflix whilst we checked out a video on our phones in bed. The room was spacious and comfy. The furniture is a bit uninteresting visually, no designer stuff, but so comfortable. Our room came with two leather lounger chairs that we contemplated either finding online or just stealing. Delightful. The decor is also somewhat charming even though basic, each room seemed to have done famous painting posters framed. As a nights sleep goes, all four of us slept well in comfy beds with good duvets and pillows. Nice to have a good responsive hot shower. The hotel is also a quick walk to the nearby REMA 1000 and a 7-11 so easy to grab snacks and drinks if you didn’t fancy the breakfast at Sallie’s. All told we really enjoyed our stay at Denmark’s oldest motel!

The receptionist was excellent guy! Awesome place and service …

We were extremely dissatisfied at the Receptions hospitality service. We were given a Go Dream gift card by a friend that we decided to use at Scandic Roskilde. The gift card was simple and stated clearly that it was an overnight stay with a 2 course dinner. On arrival we were handled by a woman at the reception who insisted we were offered the option of only wine or the 2 course dinner at the time of booking. This was not the case at all and our gift card clearly stated the 2 course dinner. The woman at reception actually said she manually changed it to accommodate our needs and told us she has our credit card details in file and once she double checks with the team at go dream on Monday she will proceed accordingly. It looked like she didnt trust what we said - for a 2 course dinner - than a bottle of wine?? Terrible hospitality service. The chefs 2 course dinner was a steak with fries and vegetables. Our order was taken where we said we would prefer the steak to be rare and the other medium rare. The steak was as dry as a cardboard and extremely overdone to which we were told they couldn't make any changes as this was cut from a larger portion that has been in the oven. We couldn't eat it lest our jaws fall out. However, our compliments to the chef for his excellent treatment of the vegetables which were delicious. We were asked how our dinner went - and we honestly pointed at the dry meat that we just couldn't eat. We were shocked that the chef could actually pass this for a guest! This is when the woman at the restaurant really lifted our mood as she saw this was certainly not fair and offered us another refreshment along with our dessert. Its a shame given that Roskilde is a fishing village and we could not see that reflected in the menu. We really wished we just ate outside the hotel in Roskilde. Are we going to stay at this hotel again? definitely not. This hotel shouldn't depend on Gift Card bookings if they cant offer a standard quality service to all their customers.