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I think it is also important to highlight positive. We were eating with the whole family with 8 people plus a little child. It's always the little things that are important and surprised. A “beer” apple juice with milk sham in 0.1 beer glass for the junior was just the hit! Absolutely great- five stars of five! In addition to the great food we wanted to highlight the service, although the restaurant was full of occupation, all the food came in a reasonable time. The service staff were very careful and had the overview at any time. We know that this quality doesn't come overnight, but very much heart blood is needed from all. Great team.

I had a horrific experience in this hotel and the way the manager (owner?) handled it, ended up being a Masterclass in horrible hospitality. She was rude, incredibly arrogant and overall showing a complete lack of empathy. My five year old daughter was accidentally hit on her back by the top of an old long-case clock they have standing next to the reception. The top part of the clock fell down on her as it was apparently standing unattached, when she tried to open the door of the clock to look inside. Because of this incident I needed to head off to the emergency room and have her checked in two different hospitals, totally ruining our evening and the start of the following day. Luckily she had only been hit on her back and was OK. The next morning I spoke to the manager, who surprised me rather unpleasantly by blaming me for not looking after my daughter and that the old clock was not a toy. The hotel refused to accept any kind of responsibility. Never mind the fact that my daughter wasn't playing with the clock at all (which was confirmed by the evening receptionist), but merely wanted to look inside it. Never mind that the clock was right next to the reception where the staff are constantly present and they could have asked her not to touch the clock OR have had a sign on it OR even better had made sure everything was fixed to the wall and safe. When I stressed that this could have been a very serious accident the manager had the audacity to laugh in my face and repeat her inappropriate behaviour several times and it made me absolutely furious. A small child had been injured on their premises in what could have been an extremely serious accident and it never occurred to them to even apologies or offer ANY kind of compensation, such as buying her a teddy-bear, offering us a gift card for an overnight stay or SOMETHING, which would have smoothed this whole thing out and made it a good stay. Instead I was met with blame, arrogance and unbelievable rudeness from this manager, who clearly doesn't understand the first thing about customer service and guest satisfaction. Warm regards to the rest of the staff who were helpful and kind, but a place who in their wildest dreams would speak to a guest and act the way this manager did towards me shows its true colors...

We stayed here as a stop on the road to the coast and were really very positively surprised. Very good location, sufficient parking facilities (there is also a hotel own for c. charge). Very nice young team. Although located right on the railway line very quiet. Beautiful rooms, super big shower and a right furnace (not such hot air bubbles as in tour hall) for all ladies with longer hair! Heat water and coffee machine available (very good, unlike many other Ibis: there is ceramic instead of paper cups). Free water on the room. The air conditioning was unfortunately beginning to become noisy at night and the night manager was probably stood up with the wrong foot when checking out.... Something cruel to customer.... Otherwise everything was fine. As a customer of the status, we are happy about the drink voucher (and not for 3 and not for 2 adults only as in many hotels in the group) and also have it to be settled at the nice bar on the evening. Restaurants are available in 5 minutes walking distance from the hotel. Unfortunately, we didn't have time for breakfast; practically for that: the baker in the same building that opened from 6.00h. We're happy to come back!

Wir haben 3 DZund 1 EZ gebucht, die Zimmer waren sauber, und gut eingerichtet, die Betten sehr gut. Die Duschkabine etwas klein aber ausreichend. Wir hatten im Restaurant einen Tisch reserviert, die Speisekarte bietet für jeden etwas, auch Regionales. Das Essen war klasse, der Service sehr freundlich und aufmerksam, das Frühstücksbufett vielfältig und sehr lecker. Ein Kaffeevollautomat in Selbstbedienung mit großer Kaffeeauswahl rundet das Ganze perfekt ab. Ein familiengeführtes Hotel mut tollem Restaurant und sehr gutem Preis-Leistungsverhältnis...

Apartment, cook by yourself, the location of the hotel is very good, there are free parking spaces around, suitable for families

We booked this hotel because we were in the evening at an event in front of the body. The room 116 is out on the main street and it is very loud at open window. In the night, the outer lighting is also on and there would be no darkness plan in the room. There is also a standing ventilator in the room. The mattresses are very soft and the bed quiet. The bathroom is small,but convenient. All in all is okay. But we were somewhat disappointed with breakfast buffet. There is enough choice ....of all ETWAS ....if what is there. The lady was nice, but over-charged. There were already 4 tables occupied when we came to breakfast 8:45Uhr. She asked us what form of egg we liked and brought it to us too. But then it was hectic ....3-4 families came and there was no place for everyone. Wurst & cheese plates were now almost completely empty, vegetables and yoghurt for a long time and the lady didn't know what to do first. Cleaning,refining,filling plates or bringing egg food and drink to guests. We wouldn't have expected to experience this in this high-level restaurant/hotel. And it is very bad because breakfast is for us A and O at a hotel stay.