We visited the garden restaurant after a walk to the waterfall for coffee and cake. The garden restaurant is situated at the bottom of some steps and was pleasant. The waitress was initially friendly and as it was a very hot day we ordered black forest gateau and iced cappuccinos each, as thought they would be nice and refreshing. When the iced coffees arrived they were quite small in the glass (only about half full) - see photo before we tasted anything- and when my wife had a sip she realised it wasn't cold but was luke warm. I asked the waitress if we could have an icecube to cool it down but was told no, she didn't have any ice cubes (bear in mind this is a hotel!). We think maybe she just didn't want to walk upstairs to get any. Obviously the coffees were pretty undrinkable (they seemed to have been made with a hot coffee shot and room temperature milk). My wife had about 1cm of hers and I had less of mine. When we came to bill the coffees had been included even though there was obviously something wrong with them (as I had pointed out to the waitress when I asked for the ice cube). We questioned about the coffees and explained that they weren't iced coffees but tepid coffees. However the waitress just repeated that if we ordered them we have to pay for them. My wife hates any fuss so I reluctantly paid even though we couldnt drink them. The waitress had three opportunities to put the situation right after they sold something they obviously were unable to provide 1) provide an ice cube to cool down the drinks when we asked 2) noted that we weren't drinking the coffees and offer us a replacement 3) remove them from the bill. 3 wasted opportunities to do the right thing. We had been in Germany for 6 weeks up until then and had really positive experiences, unfortunately this happened on our last day and it isn't the image we want to take away. The black forest gateau was OK but I'm sure there are much better establishments in Triberg. I would love to hear back from the manager of this establishment.
Wow! I came here to lodge my disappointment but am astonished to see the same behaviour has been meted out to people since 2019 and nothing has changed. Well, the waiters were quite decent but the lady at the counter probably had the same reason for not to smile or behave professionally to customers. I won't go into details here but will only hope they improve their customer interaction in this day when heritage establishments are struggling hard to maintain their clientele and ”good” image. I have noted someone from the establishment kindly reads the reviews here. So, they can contact me for exact date/time in case it is not clear who this person is. I only hope their reputation is not spoiled due to this while their product (the cake, Black Forest cake) was the best we had had during our trip. Best wishes.
Lovely hotel: mid-range price, very nice rooms with great views, clean and spacious. Restaurant on site is very good! Staff was very friendly and helpful. Parking is secure in a gated garage. Location is in town but up hills so driving down to the center is recommended. The hotel included passes to the museum which is a really nice place to eat and the museum was very good! We spent more time there than expected.
Excellent
66 reviews
4.3/5
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per night
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We had three rooms at the hotel. Upon going to bed, we found out that one room had feces on the sheets and the other room had human hair on the sheets. At 10:00 pm, there was no one to contact to get clean sheets so we had to sleep on the bare mattress. The next day when we told the owner, she never apologized, just changed the sheets. In addition, the smoke alarms do not work. All three rooms had smoke alarms mounted on the ceilings but did not have any batteries in them. It was very concerning since we were on the third floor of a very old building with no fire escape. I have no idea how it would pass a fire inspection!
The breakfast was great, no less than a five-star hotel. The surrounding environment of the hotel is first-class, and the internal facilities are also very characteristic, especially the many details are very warm, and it feels like home. The front desk manager is the nicest German gentleman I have ever seen along the way and left a deep impression on us. This was the most satisfying stop on this trip, so it was another day.
A bed and breakfast in the small town of Shenwald near Triberg, the town is very quiet and beautiful, the uncle is very warm, the room has a balcony, and it is very comfortable to have a beer chat at night. The triple room has an early average price of 1000. The price is very high. There is not much choice for dinner nearby. There is only one German restaurant, one Italian restaurant, and the German restaurant is closed on Monday. There is no place to go on Tuesday. You can only choose to eat pizza for two days. . Opposite the Italian restaurant, it should be an activity park for the locals. There are roads for the brave and brave people to go for a walk. After dinner, go for a walk and the children play well.
Located in Schoenwald, Carpediem Apartments is a 1-minute drive from Southern Black Forest Nature Park and 7 minutes from Triberg Waterfall. This apartment is 4.3 mi (6.9 km) from Source of the Danube and 4.4 mi (7 km) from Oli`s Schnitzstube.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.
Featured amenities include wired internet access (surcharge) and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 7 guestrooms.
Located in Furtwangen, Kräuter Chalet is a 1-minute drive from Southern Black Forest Nature Park and 5 minutes from German Clock Museum. This hotel is 18.4 mi (29.7 km) from Badeparadies Schwarzwald and 4.4 mi (7.1 km) from Obstbrennerei im Schwarzwaldhof.
Take in the views from a terrace and make use of amenities such as a banquet hall.
Satisfy your appetite with Regional cuisine at Kräuter-Chalet, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include portable fans, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
When you a stay at Höhengasthaus Kolmenhof an der Donauquelle in Furtwangen, you'll be near ski runs, just steps from Southern Black Forest Nature Park and Source of the Danube. This ski hotel is 1.9 mi (3 km) from Brendturm and 4.3 mi (6.9 km) from German Clock Museum.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a sauna. This hotel also features complimentary wireless internet access, an arcade/game room, and ski storage.
Enjoy a satisfying meal at Gasthaus Kolmenhof serving guests of Höhengasthaus Kolmenhof an der Donauquelle. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 10 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.