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The room was a very nice clean 1 bedroom suite. We included breakfast and dinner with our booking. The food was good family fare served in a buffet style. The highlight of the stay was the staff!! Every person we dealt with there was helpful and courteous. If we had a problem or a question we defintely got the feeling that they wanted to make sure they did whatever they could to satisfy us.

We have just returned from the Souli Beach Hotel which is situated right on a very, very stoney beach, impossible to walk comfortably on, or go in the sea without beach shoes. The hotel is also situated right next to a very busy main road, so having a room overlooking the front of the hotel, bring ear plugs as morning rush hour traffic extremely noisy. Sea view rooms at the back of the hotel are very nice, but do not get any sun at anytime of the day. Rooms are very dated needing repair and update, someone said it's the same decor and bathroom tiles from when the hotel opened in 1960. We had a 3rd bed in our room which made moving around a tight squeeze. But on the up side the shower is good. The tv in the room only has 1 channel in English and programmes are hit and miss, no news channel, everything in Greek. There is nowhere on the balcony to dry towels, swim suites and the like, an air dryer would be nice to have. Rooms on pool side due to lack of sun find drying anything takes a while. We were disappointed that there was no lounge area with comfortable chairs and sofas where it would have been nice to sit and have a drink, there is a table, a two seater setter and a few plastic chairs, in fact a lot of plastic chairs everywhere. The pool is clean, plenty of sun lounger by the pool and on the lawns. The lawn area and gardens are lovely but A bit of landscaping wouldn't go amiss. Path ways on to the lawn would be nice as there are areas where the grass is very boggy, I lost my flip flop, and for an older person unsteady on their pins as the ground is uneven. Beware of the sprinklers that turn on between 3pm and 4pm. We ate twice in the resteraunt and that was enough. There are 2 wonderful resteraunt one next door The Peryiali Beach, the other a little further down Yialos resteraunt their food was excellent and Souli could take a lesson or two from them. Breakfast was plentiful but same old same old, a change would be nice. Can not fault the staff and service, very polite and helpful Just one word about the ladies and man who cleaned our room FANTASTIC. Souli Beach is suited more for adults, not much for children, not a child insight while we were there, the average age is 50 plus. Souli Beach with a little imagination, effort and of course money could be a really fantastic small family run hotel, with style and comfort, but it appears to rely on repeat clients and coach tours for lunches, and we feel it's getting a bit complacent about its upkeep, and appearance. We talked with other guests who also felt the same as we did. So as a first timer here, unfortunately we will not be returning unless a lot of improvements are made.

After a night at the worst hotel in Paphos we found the CSG and after an early morning call they sent a taxi to rescue us and we were in the lobby with a cold drink and a warm welcome within an hour. The pool area is lovely and no shortage of beds towels anything you might need . After a restorative cosmopolitan and some sliders everything felt better. Our rooms were very luxurious and had everything you could want. Robes and products all lovely. Feedback from us would be that the blackout curtains don’t quite block out the gorgeous sunrise but that on the room front was all. The gym opens from 8 and 7 would have been ideal as we were up early with the sun but otherwise it was fully stocked and a really great gym . We didn’t make it to the spa as felt very treated as we’re were but it looked great and the staff were helpful and friendly. Breakfasts were a real treat everything you could possibly want and the staff were all utterly fantastic . Couldn’t rate having a better breakfast anywhere we have stayed . Restaurants were lovely kohili and bonsai were the best and the manager and staff were busy but very attentive. We would have liked another choice maybe a steak place but that’s just a tiny thing. Where the restaurants are located the kitchens cooking must be satalite as sometimes the wait was long so with kids they got bored but once we got used to ordering there food to come first it was all great. Consistency would be the only feedback we didn’t get water refreshed in rooms everyday so maybe a water fountain would be good as we both drink 4 litres each a day. Sliders were different at the pool and kohili so as you know with kids this can be a challenge but really wasn’t a huge problem once we knew. Sometimes the pool staff served very quick but sometimes same had long waits for the order to be taken but really we could just get up and order at the bar so again not an issue just inconsistent. The cocktail night with managers was a nice touch but we stumbled across is as we didn’t turn on the tv so didn’t get the message but was a lovely touch. We travel a lot high with kids and just us and we would like to come back again as it really had everything we wanted and we look forward to seeing how the resort grows and coming back again. Very honest 5 star review

Would give 0 if I could. I stayed here from 20th August 2024 until 17th September 2024 in a studio. Upon arrival I noticed the images on the website are older and the hotel was not in the best condition, however, with the cheap prices this is to be expected. The pool bar was also closed the entire duration of my stay. My air-conditioning did turn on however barely made a difference, not falling below 27°C the entire first week. I did not tell the reception at first as I assumed that, like everything else in this hotel, it was just old and in need of replacement and all rooms would be the same. There were a few minor problems (electric cut out etc.) and one of the men from reception came up to fix the fuse, I mentioned the A.C and he told me this was not normal and would have somebody come to look at it. After a few days nobody had came to check it so I went back down to reception, where I was told someone would be sent in the morning. The next afternoon, someone came to look at it, for about 1 second and said he would send someone else to fix it, then left. A couple of days later I went to stay a couple of nights Limassol (a different city), upon my return the air conditioning was still not working properly. Now 2 weeks after I was first told it would be fixed, I went and asked the manager, she send 2 people straight away and they fixed it within seconds. Considering it was such an easy fix and the maintenance people had been around my entire stay so far, I was wondering why it took 2 weeks and me speaking to 4 different people for someone to actually fix it (3 weeks into my 4 week stay). While on the way from reception to my room with a maintenance lady stopped, pulled a plaster off her foot and threw it on the floor less than a metre away from a bin (photo attached). Firstly, this is disgusting in anyway, however, right in front of a guest just shows the lack of respect for hygiene from staff in this hotel. A week later, this plaster was still there on the floor (also attached). One evening I saw a mouse running round in my room (photo attached), although I’m sure good hygiene would help, I understand they are small and can get in through small spaces. However, I am seriously unhappy with how this situation was dealt with, or should I say not dealt with. I went down to reception and told the man, to which he shrugged his shoulders and said “there’s nothing I can do”. I clearly was unhappy with this response so he elaborated saying “we’re fully booked and I’m the only person working, so I can’t help you, it’s not a lion, you can leave it until tomorrow”. This response is not only rude, but unacceptable and lazy, it is the hotel’s responsibility to sort this out and not expect a guest to cook, eat and sleep in a room with a mouse running around. The mouse could have diseases, excrete and urinate in my room, as well as chew and damage my things. I went back and asked if he could at lease get a broom or something to shoo it out onto the balcony,