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In addition to the door can not be very easy to find, the hotel's internal facilities/staff attitude is not bad, especially there are similar sofa meetings on each floor. Continue to stay next time.

The hotel is a lot smaller than the pictures. The room is also small but has great shower and comfortable beds. There is no free parking, the reception will provide a voucher and you need to pay $7 to park next door. The hotel location is awesome, you can walk to most of the attractions. Breakfast buffet is great.

I had a 5 star experience here for 8 nights and enjoyed a beautiful room overlooking the golf course and mountains. The room service was exceptional particularly the quesadilla and the pasta dishes. The pools were sensational and even tho it was packed there was plenty of room for everyone. The spa was well worth it (ask for Laura) she is the best! I had great housekeeping from Maria on the fifth floor and my favorite bellman was a gentleman named Carlos. Everyone was very friendly and when there were any issues at checkout or checkin they were resolved quickly by the excellent customer support team of Caleb, Jackeline & Gianina all of whom provided impeccable service.

In fact, there is no 5-star standard. The appearance of the hotel and the room is good, but it is too old and the room has a smell. The breakfast is not bad, there are many choices, the swimming pool is very beautiful, the garden also has a tropical style, and the birds are singing and the flowers are fragrant. It is very convenient to go to the city center by taxi. The customer service can help you call a taxi, and the price can be negotiated. Generally, it costs more than 10 dollars to go to the city center. The hotel has a free airport shuttle, but you need to make an appointment in advance. If there are many people, it is convenient to take a taxi. The hotel shuttle bus runs every hour.

The hotel is famous in the local area, the facilities are relatively new, the service is good, the price is high, and the hotel will be selected next time. There is a shopping center around, but it is not convenient to walk. There is a very nice steakhouse near the road.

Great front desk service! The apartment is really comfy and we had a great stay there! Strongly recommended

Unexpectedly liked the furnishings of this hotel. Although there is no air conditioning in the room, there is an electric fan, and San Jose is not hot at night. Although the room is not big, it has everything. Although bottled water is not free, there is a coffee machine to make free coffee. The room needs to take the stairs on the 2nd floor. Breakfast is simple and delicious, with bread, eggs, rice, fruit, coffee, tea, and hot milk.

It is a truly special place. But it is not a 5 star as claimed, its just a 4 star and just for minor things that cheapen the experience. One thing that irked me is that they have a coffee machine in the room but one has to go downstairs and buy pods for $1.50 each. This is cheap, small TV, channel guide is not accurate or changed. Having a price list for said breakfast items as simple as oatmeal is also ludicrous and takes away from what should be exceptional for 5 stars the ambiance is wonderful as you feel as if you are staying in an art museum. Will stay again but do not expect a 5 star hotel. exceptional for

Undiscovered gem of a hotel near San Pedro. Pros: We were looking for a place on the lower end of the price spectrum that was a one night romantic getaway for two, that I could also use my free trip coins at toward the cost of the room. Preferably including breakfast and a swimming pool with jacuzzi 😉 Not much to ask! We booked one of the cheaper rooms on the ground floor. Before check in we took an Uber to San Pedro mall to do some essential shopping and see a movie. Then we checked in and I relaxed in the jacuzzi under the San José night sky while my husband enjoyed a full workout in the gym/weights room. TV with cable was great for my husband who enjoyed the football while I enjoyed the hot shower and relaxed in the bed afterwards. We had an amazingly comfortable sleep and a delicious breakfast in the morning of gallo pinto, fresh tropical fruits, freshly squeezed watermelon juice and hot coffee. A generous check out time of 12pm meant we had more than enough time to get our things together and leave when it suited. Cons: Not many cons at this price point and value. The guy at the desk was a bit weird when we asked him for a second glass for water as there was only one in the room but not a big deal. We also had to ask him for the TV remote. The towels were a bit small like a mini dress on me after my shower. But good quality (with a third extra towel for the jacuzzi) and high quality bed linen. It also is in a slightly rough looking neighborhood but this is not a problem if you travel to and from the hotel by Uber or use a hire car (which you can park privately inside the property). Overall impression: The other photos on trip.com and similar booking sites do not do this hotel justice - it looks far better in person. It has real character since it is a restored historic hotel from an era bygone, but that is why everything is such high quality from the bed linen to the floor tiles. Everything is also in good shape and freshly painted. There a little hidden nooks around the hotel that make it very charming. The breakfast area is lovely and the jacuzzi, pool and water slide were a real highlight. We WILL be back.